Unable to Work Alone

Alerting devices can be used to notify a person who is deaf or hard of hearing to sounds in the environment. An individual can be alerted to sounds like a telephone ringing, a doorbell or an emergency alarm through vibration or a light signal. A transmitter detects certain sounds and then sends a signal to a receiver that vibrates or blinks a light.

The use of basic learning techniques, such as conditioning, biofeedback, reinforcement, or aversion therapy, to alter human behavior. A form of psychotherapy that uses basic learning techniques to modify maladaptive behavior patterns by substituting new responses to given stimuli for undesirable ones. Also called behavioral therapy and/or behavior modification.

An employer may need to consider flexibility in work hours so that an individual can attend counseling. Examples include blocks of leave time, flexing a schedule, combining break times, or rescheduling a lunch.

Disability awareness/etiquette trainings are designed to enhance employees’ awareness on the different ways that individuals with disabilities communicate, move about, tolerate changes and interactions, and view the world around them. This can help increase employees’ sense of confidence and tolerance when interacting with their coworkers who have disabilities. For more information on disability etiquette, please see JAN's A to Z: Disability Etiquette.

An employee assistance program (EAP) is a work-based intervention program designed to assist employees by way of counseling in resolving personal problems (e.g., marital, financial or emotional problems; family issues) that may be adversely affecting the employee's performance.

Employees who experience limitations in concentration may need a flexible schedule in order to work optimally during hours of increased attentiveness. Flexible schedules can also be used to have a period of mental rest in order to refocus and reorient into his/her work. Examples of a flexible schedule would be adjusting starting and ending times of the workday, combining regularly scheduled breaks to create one extended break or dividing large breaks into smaller segments, and allowing work to be completed during hours when the employee is most mentally alert.

Job restructuring is a form of reasonable accommodation which enables many qualified individuals with disabilities to perform jobs effectively. Job restructuring as a reasonable accommodation may involve reallocating or redistributing the marginal functions of a job. However, an employer is not required to reallocate essential functions of a job as a reasonable accommodation. Essential functions, by definition, are those that a qualified individual must perform, with or without an accommodation. An employer may exchange marginal functions of a job that cannot be performed by a person with a disability for marginal job functions performed by one or more other employees. Although an employer is not required to reallocate essential job functions, it may be a reasonable accommodation to modify the essential functions of a job by changing when or how they are done.

In the event that a seizure does occur in the workplace, it is wise to be prepared. Preparation begins with a plan of action. Being prepared and knowing what to expect as well as what to do can reduce the fear, confusion, and panic that often occurs in a situation where a co-worker has a seizure at work. For more information on plans of action, see JAN's A to Z by Topic: Sample Forms.

The modification of supervisory methods can be a reasonable accommodation. Examples include meeting with employees more or less frequently to discuss daily/weekly job tasks, encouraging employee to let supervisor know when something is unclear, providing instructions auditory or in writing, using remote communication options when appropriate, and using a goal-oriented management method.

An emotional support animal (ESA) is a companion animal that provides therapeutic benefit, such as alleviating or mitigating some symptoms of the disability, to an individual with a mental or psychiatric disability. Emotional support animals are typically dogs and cats, but may include other animals. In order to be prescribed an emotional support animal by a physician or other medical professional, the person seeking such an animal must have a verifiable disability. To be afforded protection under United States federal law, a person must meet the federal definition of disability and must have a note from a physician or other medical professional stating that the person has that disability and that the emotional support animal provides a benefit for the individual with the disability. An animal does not need specific training to become an emotional support animal.

Some individuals can benefit from having a dedicated person with them to help keep them focused, assist with minor day to day tasks and help them operate in social environments that they may not feel comfortable in alone. Allowing an employee to bring a support person to important meetings such as job evaluation or disciplinary meeting to help him ask questions, remember discussion points, and explain results or the purpose of the meeting can be helpful. Support persons can be co-workers, job coaches, or close contacts outside of the place of employment. For more information on support persons as reasonable accommodations, see: "A Support Person as an Accommodation."