Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Apr 13
Accommodation Solutions for Neurodivergent Workers
2:00 PM - 3:00 PM
What is neurodiversity? What disabilities and characteristics best describe someone who fits under this umbrella...
May 11
Accommodation Solutions for Fine Motor Limitations
2:00 PM - 3:00 PM
Join JAN Motor Team Consultants as they discuss accommodation ideas for fine motor limitations such...
Jun 08
What to Do When Performance and Conduct Factor Into the Accommodation Equation
2:00 PM - 3:00 PM
Sometimes limitations related to a disability can contribute to performance or conduct issues at work....
Latest Updates
JAN Newsletter
Hot Topics
The JAN Newsletter offers timely information and resources... January 2023 JAN Newsletter
A to Z: Long COVID
Accommodation and Compliance
A to Z: Long COVID shares strategies for helping workers with Long COVID succeed Accommodation and Compliance: Long COVID
JAN Accommodation and Compliance Webcast Series
Accommodation and Compliance
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Registration
Facebook Updates
Organization-Wide Accessibility: Everyone Plays a Part
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Watch a recording of the EARN webinar “Organization-Wide Accessibility: Everyone Plays a Part” to learn about strategies managers and staff at any level can use to advance accessibility throughout their organization.

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Did you miss the JAN webcast “What You Should Know About the Impact of Long COVID in the Workplace?” This timely and informative training is now available in the JAN Accommodation and Compliance Webcast Series Library. View it today! AskJAN.org/events/webinars/archive/index.cfm Disability Management Employer Coalition (DMEC) EARN - Employer Assistance and Resource Network on Disability Inclusion

JAN Monthly Webcast Series - March 2023 - What You Should Know About Long COVID in the Workplace
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Industry leaders share critical insight on the impact of long COVID in the workplace. Learn from JAN, EARN - Employer Assistance and Resource Network on Disability Inclusion , and representatives from the Disability Management Employer Coalition (DMEC) Long COVID Think Tank. View “What You Should Know About the Impact of Long COVID in the Workplace”

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What is the employer’s role in the interactive process when an employee may not be able to fully understand everything that is involved due to cognitive limitations? Read "Cognitive Impairment and the Interactive Process" AskJAN.org/articles/Cognitive-Impairment-and-the-Interactive-Process.cfm

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Do you need information about disability disclosure? Check-out JAN’s Disclosure page, training module, and videos! AskJAN.org/topics/Disability-Disclosure.cfm

Data Spotlight: Employment of Women with Disabilities in Skilled Trade Professions
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A new blog post from the U.S. Department of Labor’s Office of Disability Employment Policy explores the employment of women with disabilities in the skilled trades, with data break downs for five specific categories. Among the findings is that about 10% of employed women with disabilities work in skilled trade jobs, with the largest representation in transportation.
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Looking for job accommodation success stories? JAN situations and solutions are real-life examples of accommodations that were made by JAN customers. Check-out “Spotlight: Successful Profiles on Accommodation” AskJAN.org/topics/SuccessStories.cfm

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An allergy is an inflammatory reaction that occurs when a person ingests, inhales, or touches a substance to which their body’s immune system has become sensitized. Allergies can impact people at work. Learn more - "Accommodation and Compliance: Allergies" AskJAN.org/disabilities/Allergies.cfm

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To provide effective accommodations for the hiring process, employers can use a similar approach to the one they use for employee accommodations. "Hiring Process Reasonable Accommodation Flowchart" AskJAN.org/articles/Hiring-Process-Reasonable-Accommodation-Flowchart.cfm

Dinah Cohen Learning Center
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Learn about strategies for recruiting, hiring, retaining and advancing people with disabilities to support your organization's diversity, equity, inclusion and accessibility goals

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