You can contact JAN and request consultation or information services by using the following methods. JAN's office hours are 9 am to 6 pm Eastern, Monday through Friday. Please see below for tips on what information JAN needs to help you in a timely manner.
If provided, your name, phone number, mailing address and email will be kept confidential and stored in a secure database that is not shared with anyone.
If you do not want this information to be stored, please do not provide it. You may choose to remain anonymous.
Due to our response to COVID-19, we are asking that you use our chat, e-mail or Voice Mail contact methods to reach the JAN service. You can speak with us directly through chat and e-mail or request a call back through voice mail, chat, or e-mail.
- (800)526-7234 (V) in the United States
- (800)ADA-WORK [(800)232-9675] (V) in the United States
- (877)781-9403 (TTY) in the United States
- (304)293-7186 (V) locally and outside the United States
- (304)216-8189 via Text
- janconsultants via Skype
- JAN on Demand for JAN questions that are related to accommodation, ADA, and workplace issues.
- JAN on Demand for JAN questions that are related to self-employment and starting your own small business.
- firstname.lastname@example.org for JAN updates and newsletters.
- email@example.com for Webcast inquiries.
- firstname.lastname@example.org for Web comments and link requests.
- email@example.com for all other requests.
- Have you had success using the Job Accommodation Network? Do you want to share this important resource with others? JAN’s four minute, fully accessible YouTube video provides colleagues, friends, and other the opportunity to learn more about JAN and job accommodations.” Visit the entire JAN YouTube Channel.
- Blog: Post to JAN's Blog and enjoy a community space to discuss employer success, JAN experiences, and current legislative and accommodation issues surrounding the employment of people with disabilities. Start blogging!
- Facebook: Visit JAN's Facebook.
- Twitter: Catch up on JAN's tweets with JAN's Twitter page.
- Job Accommodation Network
PO Box 6080
Morgantown, WV 26506-6080
For employers or rehabilitation professionals:
- What is the disability or limitation involved?
- Do you want to know your responsibilities under the ADA?
- Does your question pertain to accessibility issues or accommodation ideas?
For individuals or their advocates:
- What is your disability or limitation?
- Are you currently employed or seeking information about employment or self-employment?
- Do you feel that you are being discriminated against because of your disability?
- Do you want to know your rights under the ADA and how to file a complaint?
Your questions are routed to one of JAN's professional consultants experienced in the field of rehabilitation. After working hours, calls are received by an answering machine and will be responded to by the next business day. If you are accessing JAN services after regular business hours, please leave your name, the purpose of your call, and an e-mail address or phone number (including area code).