Job Accommodation Network
Due to our response to COVID-19, we are asking that you use our chat, e-mail or voice mail contact methods to reach the JAN service. You can speak with us directly through chat and e-mail or request a call back through voice mail, chat, or e-mail. For more details on these methods of connecting with the JAN service, see Contact Us.
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Oct 14
Ask JAN! Expert Q&A
2:00 PM - 3:00 PM
Reasonable accommodation and Americans with Disabilities Act (ADA) title I compliance issues can be challenging...
Nov 18
Return to Work After COVID-19 – Focus on Mental Health and Cognitive Limitations
2:00 PM - 3:00 PM
Join JAN’s Cognitive/Neurological Team consultants Melanie Whetzel and James Potts for a discussion about returning...
Dec 09
Accommodation Solutions for Autoimmune Disorders
2:00 PM - 3:00 PM
Join JAN Lead Consultants Lisa Mathess and Teresa Goddard to explore workplace accommodations and AT...
Latest Updates
Coronavirus Disease 2019 (COVID-19)
Hot Topics
Keep these strategies in mind when dealing with communicable diseases such as COVID-19 in the... Read More
New JAN Training Module and Videos Regarding Disability Disclosure!
Blog Post
Deciding when and how to disclose a disability at work can be confusing. JAN offers... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Video
Review JAN's YouTube playlists for videos from the Solution Showcase and Workplace Accommodation Toolkit. Read More
Facebook Updates
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JAN offers a series of videos about various solutions that can be implemented as effective job accommodations. Visit the JAN Multimedia Training Microsite for more information - https://AskJAN.org/events/Multimedia-Training-Microsite.cfm
Solution Showcase: Supine Workstations
2021-09-18T13:00:43+0000
Learn about supine workstations and their use as a job accommodation. Check out the latest JAN Solution Showcase Video: Supine Workstations at https://www.YouTube.com/watch?v=d-87oxLFKFo
Solution Showcase: Simulated Skylights
2021-09-17T18:00:48+0000
Learn about simulated skylights and their use as a job accommodation. Check out the latest JAN Solution Showcase Video: Simulated Skylights at https://www.YouTube.com/watch?v=qcHEqvAXgO4
Solution Showcase: Video Remote Interpreting (VRI) and Video Relay Services (VRS)
2021-09-17T13:01:02+0000
Learn about Video Remote Interpreting (VRI) and Video Relay Services (VRS) and their use as a job accommodation. Check out the latest JAN Solution Showcase Video: Video Remote Interpreting (VRI) and Video Relay Services (VRS) at https://www.YouTube.com/watch?v=A35PZGPogRw
Solution Showcase: Compact Material Handling
2021-09-16T18:00:38+0000
Learn about Compact Material Handling Devices and their use as a job accommodation. Check out the latest JAN Solution Showcase Video: Compact Material Handling at https://www.YouTube.com/watch?v=ETBEqzcyIr4
Registration Now Open! The new JAN Accommodation and Compliance Webcast Series begins in October. This premier training on ADA and accommodation topics is offered free of charge by JAN experts. Register now: https://AskJAN.org/events/register/2021-2022-webcast-series.cfm #JANTraining
Solution Showcase
2021-09-15T18:00:24+0000
NEW JAN Solution Showcase Videos Released! Learn how various solutions can be implemented as effective job accommodations. New solutions include: Compact Material Handling, Video Remote Interpreting (VRI) and Video Relay Services (VRS), Simulated Skylights, and Supine Workstations. View all videos at https://www.YouTube.com/playlist?list=PL9m4B75Twd5Oakm_PU8wibttw4jF89utW
Are you registered? Attend the 11/18/21 JAN Webcast titled, Return to Work After COVID-19 – Focus on Mental Health and Cognitive Limitations. Join JAN’s Cognitive/Neurological Team consultants Melanie Whetzel and James Potts for a discussion about returning to work during the pandemic and the pressing issues of anxiety, fear, and safety, telework and other accommodations, the cognitive side effects of recovering from COVID-19, and more. https://AskJAN.org/events/index.cfm?calview=eventdetails&dtid=888E5331-F6C2-DBA0-C5011E1E7F4E2418 #JANTraining
Are you registered? Attend the 10/14/21 JAN Webcast titled, Ask JAN! Expert Q&A. Reasonable accommodation and ADA title I compliance issues can be challenging and complex. Do you have questions about trending accommodation and ADA issues? Can you benefit from expert guidance on navigating the interactive process? Ask JAN! We can help. JAN Principal and Lead Consultants will field on-demand questions and offer tips and best practices related to current accommodation and ADA trends and complexities. https://AskJAN.org/events/index.cfm?calview=eventdetails&dtid=886C4896-F112-64AD-111C2BB37F66D861 #JANTraining
ODEP at 20: Leading Voices – Kathy Martinez | U.S. Department of Labor Blog
2021-09-14T14:13:37+0000
This year marks 20 years since the U.S Department of Labor’s Office of Disability Employment Policy was created. In honor of this milestone, ODEP Deputy Assistant Secretary Jennifer Sheehy recently talked to Kathy Martinez, who served as ODEP’s assistant secretary from 2009 to 2015. https://blog.dol.gov/2021/09/13/odep-at-20-leading-voices-kathy-martinez
MyJAN
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