Job Accommodation Network
Due to our response to COVID-19, we are asking that you use our chat, e-mail or Voice Mail contact methods to reach the JAN service. You can speak with us directly through chat and e-mail or request a call back through voice mail, chat or e-mail. For more details on these methods of connecting with the JAN service, see Contact Us.
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
May 11
Q&A with the Cog/Psych Team: Challenging Mental Health Scenarios
2:00 PM - 3:00 PM
May is National Mental Health Month. Join consultants Melanie and James as they discuss challenging...
May 20
Accessibility & Accommodations: How Employers & HR Professionals Can Prepare for Emerging Tech in the Workplace
1:00 PM - 1:45 PM
Emerging technologies, including artificial intelligence (AI) and virtual and augmented reality (XR), will shape the...
Jun 08
Accommodating Public Safety Workers with Disabilities
2:00 PM - 3:00 PM
Public safety workers are defined as employees who protect the health, safety, and welfare of...
Jul 13
ADA Update
2:00 PM - 3:00 PM
Join the Equal Employment Opportunity Commission (EEOC) and JAN as representatives provided participants with the...
Latest Updates
Coronavirus Disease 2019 (COVID-19)
Hot Topics
Keep these strategies in mind when dealing with communicable diseases such as COVID-19 in the... Read More
New JAN Training Module and Videos Regarding Disability Disclosure!
Blog Post
Deciding when and how to disclose a disability at work can be confusing. JAN offers... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Video
Review JAN's YouTube playlists for videos from the Solution Showcase and Workplace Accommodation Toolkit. Read More
Facebook Updates
April is Sexual Assault Awareness Month. Survivors of sexual assault are at an increased risk for experiencing depression, PTSD, anxiety, and other mental health conditions. Related limitations might impact the individual’s ability to work but job accommodations might help. See JAN’s Accommodation and Compliance: Mental Health Conditions for accommodation solutions. https://askjan.org/disabilities/Mental-Health-Conditions.cfm
EEOC Workshop May 4, 2021
2021-04-28T13:00:20+0000Learn relevant ADA rules and best practices for accommodating employees with mental health conditions in the time of COVID-19. Attend the EEOC workshop Peeling Back The Layers: Mental Health Issues At Work https://content.govdelivery.com/accounts/USEEOC/bulletins/2cc9aa1
Want to know what COVID-19 related vaccine, ADA, and accommodation issues are trending? JAN can help. Check-out the FAQ: COVID-19 Vaccination and the ADA at https://askjan.org/blogs/jan/2021/04/faq-covid-19-vaccination-and-the-americans-with-disabilities-act.cfm
Check out Advancing Racial & Social Equity in Employment for People with Disabilities Online Dialogue "Department of Labor" Innovation Community
2021-04-26T14:30:38+0000National Online Dialogue: Advancing Equity in Employment for People with Disabilities extended to 5/3/21. Add your voice to the discussion to ensure racial and social equity in employment policies and programs for people with disabilities. https://racialequity.ideascale.com
Check out Advancing Racial & Social Equity in Employment for People with Disabilities Online Dialogue "Department of Labor" Innovation Community
2021-04-26T13:00:59+0000Online dialogue will close TODAY! Advance racial equity and support for people with disabilities in communities of color, religious minorities, LGBTQ+ persons, rural communities and those otherwise affected by persistent poverty or inequality. Go to https://RacialEquity.ideascale.com
Discover creative and effective modifications to help maintain productive employees with diverse needs. Register for Q&A with the JAN Cognitive/Psych Team on May 11, 2021 at https://askjan.org/events/index.cfm?calview=eventdetails&dtid=21193E5C-D916-0E1C-961B2EEAD84F33B3
What ADA and job accommodation topics do you want to learn about? Let us know in the comments. JAN offers information on many topics. Check-out the By Topic section of our A to Z page at https://askjan.org/a-to-z.cfm
Is asking whether an employee has received a COVID-19 vaccination a disability-related inquiry under the ADA? Find out: FAQ: COVID-19 Vaccination and the ADA at https://askjan.org/blogs/jan/2021/04/faq-covid-19-vaccination-and-the-americans-with-disabilities-act.cfm
Check out Advancing Racial & Social Equity in Employment for People with Disabilities Online Dialogue "Department of Labor" Innovation Community
2021-04-22T13:00:51+0000New U.S. Department of Labor initiative will inform future policy, programs, and funding opportunities to dismantle systemic barriers to employment that people with disabilities from diverse backgrounds, communities, and identities face. Go to https://RacialEquity.ideascale.com
Can an employer end telework accommodations once at-risk employees with disabilities receive a COVID-19 vaccine? Read the latest JAN Blog for the answer: FAQ: COVID-19 Vaccination and the ADA at https://askjan.org/blogs/jan/2021/04/faq-covid-19-vaccination-and-the-americans-with-disabilities-act.cfm
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