Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Oct 13
Building a Disability-Inclusive Organization
2:00 PM - 3:00 PM
Help your organization create a disability-inclusive workplace culture and meet diversity, equity, inclusion, and accessibility...
Nov 10
Providing Reasonable Accommodations to Veterans with Disabilities
2:00 PM - 3:00 PM
Join us for a timely and informative training about veterans with cognitive and mental health...
Latest Updates
JAN Newsletter
Hot Topics
The JAN Newsletter offers timely information and resources... August 2022 JAN Newsletter
JAN Training Videos
Video
JAN Role Play Training Videos depict common and complex ADA and accommodation challenges... JAN Role Play Videos
JAN Accommodation and Compliance Webcast Series
Accommodation and Compliance
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Archive
Facebook Updates
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Accommodations may need to be provided to enable an employee to maintain their health even though they can perform all essential job functions. Learn more – “Accommodations Beyond Job Performance” AskJANorg/articles/Accommodations-Beyond-Job-Performance.cfm
What You Should Know About COVID-19 and the ADA, the Rehabilitation Act, and Other EEO Laws
2022-09-26T13:03:20+0000
A person with COVID-19 or its long-term effects could have an ADA disability. Learn more in "What You Should Know About COVID-19 and the ADA, the Rehab Act, and Other EEO Laws" EEOC.gov/WYSK/what-you-should-know-about-covid-19-and-ada-rehabilitation-act-and-other-eeo-laws#N
The National Disability Employment Awareness Month (NDEAM) poster is available for download! “Disability: Part of the Equity Equation” #NDEAM DOL.gov/agencies/ODEP/Initiatives/NDEAM/resources#Poster
Gathering information and establishing expectations in advance of the arrival of a service or emotional support dog can be beneficial. What information will be useful? Read “Dogs in the Workplace: A Paw-sible Solution” AskJAN.org/articles/Dogs-in-the-Workplace.cfm
Join @JANatJAN and @AskEARN for a collaborative webcast on “Building a Disability-Inclusive Organization” 10/13/22 @ 2 ET AskJAN.org/events/register/2022-webcast-series.cfm?regEventID=E7D8F279-F0CC-3C01-CC78E8C311D26C37
The important role people with disabilities play in a diverse and inclusive workforce is conveyed in the 2022 theme for National Disability Employment Awareness Month (NDEAM): “Disability: Part of the Equity Equation” DOL.gov/agencies/ODEP/Initiatives/NDEAM
The definition of disability is an impairment that substantially limits a major life activity. JAN offers tips to help determine whether a person has a disability under the ADA Amendments Act - AskJAN.org/publications/consultants-corner/vol05iss04.cfm
TalentWorks: Accessible eRecruiting for Employers
2022-09-19T13:00:07+0000
TalentWorks is an online resource that helps employers and human resources professionals make eRecruiting technologies accessible to all job seekers —including those with disabilities. PEATWorks.org/Digital-Accessibility-Toolkits/Talentworks
Because title I of the ADA doesn’t address service animals, a request from an employee to bring a service animal to work can be processed like any other accommodation request. Read “Service Animals as Workplace Accommodations” AskJAN.org/topics/ServAnim.cfm
Suicide Prevention
2022-09-16T13:00:01+0000
People of all genders, ages, and ethnicities can be at risk for suicide. If you know someone in crisis, call or text the Suicide & Crisis Lifeline at 988. For more information, go to NIMH.NIH.gov/health/topics/Suicide-Prevention.
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