Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Jul 14
ADA Update
2:00 PM - 3:30 PM
Attend this ADA Update training to learn from the Equal Employment Opportunity Commission (EEOC) about...
Aug 11
AT Update 2022
2:00 PM - 3:00 PM
Are you wondering about what’s new in the world of assistive technology (AT)? Are you...
Sep 22
Accommodation Solutions for Sleep Disorders
2:00 PM - 3:00 PM
(Rescheduled from Sept. 8) Join JAN Cognitive/Neurological Team experts Melanie Whetzel and Alexis Popa for an...
Latest Updates
JAN Newsletter
Hot Topics
The JAN Newsletter offers timely information and resources... June 2022 JAN Newsletter
JAN Training Videos
Video
JAN Role Play Training Videos depict common and complex ADA and accommodation challenges... JAN Role Play Videos
JAN Accommodation and Compliance Webcast Series
Accommodation and Compliance
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Archive
Facebook Updates
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Wondering what’s new in the world of assistive technology (AT)? Are you curious about equipment and technology-related accommodation trends? Don’t miss JAN’s AT Update webcast, 8/11/22 @2 ET. https://AskJAN.org/events/index.cfm?calview=eventdetails&dtid=E7BA29E3-C79D-7B81-5B1AB0D1629406B4
Individuals experiencing migraines and headaches who meet the ADA’s definition of disability may be entitled to reasonable accommodations. Learn more: “Managing Headaches in the Workplace” https://AskJAN.org/articles/Managing-Headaches-in-the-Workplace.cfm
DEIA
2022-06-29T13:00:02+0000
It’s a best practice for organizations to consider Diversity, Equity, Inclusion and Accessibility (DEIA) as interconnected strands rather than separate pieces. Learn more: https://www.PEATWorks.org/FutureofWork/DEIA
Are you a health care provider assisting a patient in requesting ADA accommodations? Check-out JAN’s Practical Guidance for Medical Professionals: Providing Sufficient Medical Documentation in Support of a Patient's Accommodation Request: https://AskJAN.org/articles/Medical-Provider-Support-for-Accommodation-Request.cfm
Recruit. Hire. Retain. Advance.
2022-06-27T13:00:09+0000
EARN offers a step-by-step framework to ensure disability is included in your organization’s DEIA plan: “Including Disability in Diversity, Equity & Inclusion Priorities: Building A Maturity Model” at https://AskEARN.org/publication/Including-Disability-in-DEI-Priorities
What healthcare professionals can provide medical documentation to support an employee’s accommodation request? Find the answer in “Who Can Provide Medical Documentation for ADA Purposes?” https://AskJAN.org/articles/Who-Can-Provide-Medical-Documentation-for-ADA-Purposes.cfm
JAN Monthly Webcast Series - June 2022 - Personal Use or Reasonable Accommodation: What’s What?
2022-06-24T18:00:01+0000
Did you miss JAN’s June Accommodation & Compliance Series webcast on deciphering between personal use items and reasonable accommodation? Check-out “Personal Use or Reasonable Accommodation: What’s What?” https://youtu.be/1aAay-0Pry8
NEW JAN resource released! “Who Can Provide Medical Documentation for ADA Purposes?” https://AskJAN.org/articles/Who-Can-Provide-Medical-Documentation-for-ADA-Purposes.cfm
What steps can employers take to help ensure that employees provide medical documentation in a timely manner? Find the answer in “Avoiding “The Waiting Place” After Requesting Medical Information” https://AskJAN.org/blogs/jan/2016/05/Avoiding-the-Waiting-Place-After-Requesting-Medical-Information.cfm
www.dol.gov
2022-06-22T13:00:02+0000
A recent report published by ODEP explores how a gap in access to both computing devices and the internet disproportionately impacts people with disabilities, “Disability and the Digital Divide: Internet Subscriptions, Internet Use and Employment Outcomes” - https://www.DOL.gov/sites/dolgov/files/ODEP/pdf/Disability-Digital-Divide-Brief.pdf
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