Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Nov 12
Veterans with TBI and Co-occurring Conditions
2:00 PM - 3:00 PM
Join us for a timely and informative session discussing veterans, traumatic brain injury, common co-occurring...
Dec 10
Accommodations in the Balance – Practical Solutions for Complex Needs
2:00 PM - 3:00 PM
Do you ever find yourself puzzled by the gray areas of the ADA? How can...
Jan 14
Key Mental Health Solutions in the Workplace
2:00 PM - 3:00 PM
Understanding key issues and accommodating mental health impairments in the workplace can be challenging. Start...
Latest Updates
Consultants' Corner
Consultants' Corner
JAN is frequently contacted by employers who understand that leave is an accommodation but who... Read More
What Customers Are Reading
Blog Post
The JAN service is a little like these virtual assistants, but our staff is a... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Hot Topics
Have you ever wondered how a person who hears but doesn’t speak uses the phone? Read More
Facebook Updates
MAS App
Introducing the Mobile Accommodation Solution (MAS) App
Streamline the disability accommodation process!
The Mobile Accommodation Solution (MAS) app is a first-of-its kind case management tool that helps employers, service providers and individuals effectively manage workplace accommodation requests throughout the employment lifecycle, from application to onboarding to advancement.
