Job Accommodation Network
Due to our response to COVID-19, we are asking that you use our chat, e-mail or Voice Mail contact methods to reach the JAN service. You can speak with us directly through chat and e-mail or request a call back through voice mail, chat or e-mail. For more details on these methods of connecting with the JAN service, see Contact Us.
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Aug 10
AT Update: What’s new in 2021
2:00 PM - 3:00 PM
Are you wondering about what’s new in the world of assistive technology (AT)? Are you...
Latest Updates
Coronavirus Disease 2019 (COVID-19)
Hot Topics
Keep these strategies in mind when dealing with communicable diseases such as COVID-19 in the... Read More
New JAN Training Module and Videos Regarding Disability Disclosure!
Blog Post
Deciding when and how to disclose a disability at work can be confusing. JAN offers... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Video
Review JAN's YouTube playlists for videos from the Solution Showcase and Workplace Accommodation Toolkit. Read More
Facebook Updates
The ADA requires covered employers to provide reasonable accommodations so employees with disabilities can perform the essential functions of their jobs but sometimes there are other reasons why employers may have to provide accommodations. What could they be? See JAN’s Accommodations Beyond Job Performance = Compliance and Inclusion at https://askjan.org/articles/Accommodations-Beyond-Job-Performance-Compliance-and-Inclusion.cfm
Many businesses employ contingent workers sourced through staffing agencies to support their operational needs. When it comes to applying the ADA, staffing agencies and client employers sometimes misinterpret their individual and joint responsibilities to accommodate workers with disabilities and abide by the law. See JAN’s practical guidance on this topic in, Practical Guidance on Contingent Workers and the ADA at https://askjan.org/articles/Practical-Guidance-on-Contingent-Workers-and-the-ADA.cfm
COVID-19 vaccine-related workplace accommodation questions vary. JAN offers information on this topic. See FAQ: COVID-19 Vaccination and the ADA at https://askjan.org/blogs/jan/2021/04/faq-covid-19-vaccination-and-the-americans-with-disabilities-act.cfm
JAN provides individualized consultation and resources to assist various audiences. Services for individuals with disabilities include one-on-one consultation about all aspects of job accommodations, including the accommodation process, accommodation ideas, product vendors, referral to other resources, and ADA compliance assistance. Learn more at https://askjan.org/info-by-role.cfm#for-individuals:job-seekers
Workers With Long COVID-19: You May Be Entitled to Workplace Accommodations | U.S. Department of Labor Blog
2021-07-28T14:41:59+0000JAN Principal Consultant Linda Batiste offers expert guidance on Long COVID and the ADA in the latest release of the U.S. Department of Labor Blog. See Workers with Long COVID-19: You May Be Entitled to Workplace Accommodations at https://blog.dol.gov/2021/07/06/workers-with-long-covid-19-may-be-entitled-to-accommodations
From the beginning, to the dark years, to a future perspective, receive a quick ADA history lesson in this informative JAN article from 2020 - https://askjan.org/articles/Its-2020-and-the-ADA-is-Turning-30.cfm
Apprenticeships – Cape – Youth
2021-07-27T20:00:20+0000CAPE-Youth works to improve employment outcomes for youth and young adults with disabilities. Through the apprenticeships initiative, CAPE-Youth offers resources for expanding diversity and inclusion in apprenticeship, provides examples of inclusive state apprenticeships, and shares recently published briefs from the Apprenticeship Inclusion Model (AIM). Learn how work-based learning opportunities can benefit all individuals in the workforce, including individuals with disabilities. https://capeyouth.org/apprenticeships/
FACT SHEET: Biden-Harris Administration Marks Anniversary of Americans with Disabilities Act and Announces Resources to Support Individuals with Long COVID | The White House
2021-07-27T18:00:24+0000Biden-Harris Administration Marks Anniversary of Americans with Disabilities Act and Announces Resources to Support Individuals with Long COVID https://www.whitehouse.gov/briefing-room/statements-releases/2021/07/26/fact-sheet-biden-harris-administration-marks-anniversary-of-americans-with-disabilities-act-and-announces-resources-to-support-individuals-with-long-covid/
Happy ADA week! Yesterday marked the 31st anniversary of the 1990 signing of the federal Americans with Disabilities Act. This landmark legislation has helped increase access and opportunity for people with disabilities in our nation’s workplaces and communities.
Webinar Registration: July 29 2021
2021-07-21T01:00:43+0000The Employer Assistance and Resource Network on Disability Inclusion and the Office of Disability Employment Policy will host a webinar on "The ADA @ 31: A Conversation with Bobby Silverstein and Susan Mazrui" on July 29 from 2:00-3:00 p.m. https://AskEARN.org/webinar-registration-july-29-2021
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