Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Jun 08
What to Do When Performance and Conduct Factor Into the Accommodation Equation
2:00 PM - 3:00 PM
Sometimes limitations related to a disability can contribute to performance or conduct issues at work....
Jul 13
ADA Update 2023
2:00 PM - 3:30 PM
Join representatives from JAN and the Equal Employment Opportunity Commission (EEOC) for a discussion about...
Aug 10
Assistive Technology (AT) Update: What’s New in 2023
2:00 PM - 3:00 PM
Are you wondering about what’s new in the world of assistive technology (AT)? Are you...
Latest Updates
JAN Newsletter
The JAN Newsletter offers timely information and resources... May 2023 JAN Newsletter
A to Z: Long COVID
A to Z: Long COVID shares strategies for helping workers with Long COVID succeed. Long COVID
JAN Accommodation and Compliance Webcast Series
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Registration
Facebook Updates
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People with allergies have various limitations, depending on the type and severity of the allergy. Common allergens include foods, animal-related materials, and airborne substances. Learn about related job accommodations in JAN's A to Z: Allergies. Askjan.org/disabilities/Allergies.cfm

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New supervisors often make changes that affect the employees they supervise. These changes can impact employees with disabilities is unexpected ways. JAN offers information about supervisor changes, the ADA, and accommodations. AskJAN.org/concerns/Supervisor-Change.cfm

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Become a #WorkforceRecruitmentProgram participating school! College staff can visit WRP.gov to register for WRP this spring so your students and recent graduates with disabilities can get connected to federal opportunities this fall.
ATIA 2024 Conference - Assistive Technology Industry Association
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JAN will be presenting and exhibiting at ATIA 2024. For more information see

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JAN provides free accommodation and ADA consultation for all employers, regardless of size or type, and offers a page dedicated to employer resources. AskJAN.org/info-by-role.cfm#For-Employers

JAN Monthly Webcast Series - April 2023 - Accommodation Solutions for Neurodivergent Workers
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What is neurodiversity? Is being neurodiverse a disability under the ADA? For answers to these questions and more, view the JAN webcast "Accommodation Solutions for Neurodivergent Workers."

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JAN offers practical ideas for accommodating workers who have difficulty communicating effectively and appropriately with others (e.g., due to anxiety, difficulty managing emotions, tone, etc.). Learn more: "Communication Difficulties in the Workplace." AskJAN.org/articles/Communication-Difficulties-in-the-Workplace.cfm

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Just in from the U.S. Department of Labor! The theme for National Disability Employment Awareness Month (NDEAM) 2023 will be “Advancing Access and Equity” – and a variation of this theme, “Advancing Access and Equity: Then, Now and Next” will be used to mark this year’s 50th anniversary of the landmark Rehabilitation Act of 1973. Learn more about plans for both important events. https://www.dol.gov/newsroom/releases/odep/odep20230511

Depression, PTSD, & Other Mental Health Conditions in the Workplace: Your Legal Rights
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Are workers who have depression, PTSD, and other mental health conditions protected against discrimination and harassment at work? Read "Depression, PTSD, & Other Mental Health Conditions in the Workplace: Your Legal Rights."

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For accommodation solutions to address limitations related to executive functioning, such as memory, organization, and concentration, see JAN's “Accommodation Solutions: Executive Functioning Deficits.” Askjan.org/articles/Executive-Functioning-Deficits.cfm

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