Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Feb 02
Transition and Workplace Accessibility: What’s New in 2023?
8:30 AM - 9:30 AM
In this session, speakers in the Transition and Workplace Accessibility Strand are invited to introduce...
Feb 03
Together Again: AT for Travel and Inclusive Events
9:45 AM - 10:45 AM
Accommodations provide equal opportunity and social inclusion for people with disabilities and, if respectfully provided,...
Feb 09
Supports and Services: Accommodations with a Heartbeat
2:00 PM - 3:00 PM
Sometimes the best accommodation approach is to implement an accommodation with a heartbeat! This training...
Mar 09
What You Should Know About the Impact of Long COVID in the Workplace
2:00 PM - 3:00 PM
The COVID-19 pandemic resulted in millions of people now experiencing chronic health conditions related to...
Apr 13
Accommodation Solutions for Neurodivergent Workers
2:00 PM - 3:00 PM
What is neurodiversity? What disabilities and characteristics best describe someone who fits under this umbrella...
Latest Updates
JAN Newsletter
Hot Topics
The JAN Newsletter offers timely information and resources... December 2022 JAN Newsletter
A to Z: Long COVID
Accommodation and Compliance
A to Z: Long COVID shares strategies for helping workers with Long COVID succeed Accommodation and Compliance: Long COVID
JAN Accommodation and Compliance Webcast Series
Accommodation and Compliance
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Registration
Facebook Updates
Honoring the Impact of Mentoring, Today and Every Day | U.S. Department of Labor Blog
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Is there someone who made a positive difference your life and career? In honor of National Mentoring Month and “Thank Your Mentor Day” on Jan. 26, five staff members from the U.S. Department of Labor’s Office of Disability Employment Policy reflected on the mentors who helped them discover their interests, launch their careers or advance along their chosen paths.

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JAN webcasts are available in the JAN Webcast Series Library. These webcasts may be used to train employees (e.g., people leaders) on job accommodation and ADA compliance topics. AskJAN.org/events/webinars/archive/index.cfm

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“Accommodations for Difficulties with Assisting Others on the Telephone Due to Stress, Anxiety, and Interpersonal Communications” AskJAN.org/articles/Accommodations-for-Difficulties-with-Assisting-Others-on-the-Telephone-Due-to-Stress-Anxiety-and-Interpersonal-Communications.cfm

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What can you do if your employer forces you out on leave after you request an accommodation? This JAN resource offers practical guidance “Leave as an Ineffective Accommodation” AskJAN.org/articles/Leave-as-an-Ineffective-Accommodation.cfm

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How does workplace mentoring work? It's a learning partnership between employees for purposes of sharing information, knowledge, and insight in all aspects of employment. It's all Good! AskJAN.org/articles/Workplace-Mentoring-Its-all-Good.cfm

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To help policymakers and others better understand the disability employment landscape, the U.S. Department of Labor’s Office of Disability Employment Policy recently published a new interactive data map that illustrates how median earnings vary by state and sex among currently working adults with disabilities. #DisabilityData https://www.dol.gov/agencies/odep/research-evaluation/MAEmap

Retain
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Disability inclusion is about more than hiring; it also means taking steps to retain the talents of valued employees with disabilities. EARN is committed to helping employers retain disabled employees. Learn more

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The White House Office of Science and Technology Policy, along with the U.S. Environmental Protection Agency, Centers for Disease Control and Prevention (CDC), U.S. Department of Energy and other federal agencies, recently published a series of resources to help policymakers, building operators, schools and employers improve indoor air quality as a way to reduce the spread of COVID-19 and other airborne diseases. #IndoorAirQualityAtWork https://www.dol.gov/agencies/odep/topics/coronavirus-covid-19-long-covid/employers#:~:text=COVID%2D19%20pandemic.-,Indoor%20Air%20Quality,-The%20Biden%2DHarris

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Must an employer allow an employee with a disability to work a modified or part-time schedule as a reasonable accommodation, absent undue hardship? Read this JAN resource: AskJAN.org/concerns/Modified-Schedule.cfm

COVID-19 and Employment Trends for People with Disabilities | U.S. Department of Labor Blog
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“COVID-19 and Employment Trends for People with Disabilities” explains that the employment-population ratio for people with disabilities fully recovered in 2021.

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