Job Accommodation Network
Due to our response to COVID-19, we are asking that you use our chat, e-mail or Voice Mail contact methods to reach the JAN service. You can speak with us directly through chat and e-mail or request a call back through voice mail, chat or e-mail. For more details on these methods of connecting with the JAN service, see Contact Us.
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Apr 13
Service and Emotional Support Animals in the Workplace
2:00 PM - 3:00 PM
Issues surrounding service and emotional support animals in the workplace continue to be confusing to...
May 11
Q&A with the Cog/Psych Team: Challenging Mental Health Scenarios
2:00 PM - 3:00 PM
May is National Mental Health Month. Join consultants Melanie and James as they discuss challenging...
May 20
Accessibility & Accommodations: How Employers & HR Professionals Can Prepare for Emerging Tech in the Workplace
1:00 PM - 1:45 PM
Emerging technologies, including artificial intelligence (AI) and virtual and augmented reality (XR), will shape the...
Jun 08
Accommodating Public Safety Workers with Disabilities
2:00 PM - 3:00 PM
Public safety workers are defined as employees who protect the health, safety, and welfare of...
Latest Updates
Coronavirus Disease 2019 (COVID-19)
Hot Topics
Keep these strategies in mind when dealing with communicable diseases such as COVID-19 in the... Read More
New JAN Training Module and Videos Regarding Disability Disclosure!
Blog Post
Deciding when and how to disclose a disability at work can be confusing. JAN offers... Read More
Accommodation Ideas
Latest Video
View JAN's remote training on accommodations for individuals with mental health impairments. Watch Video
Technology & Accommodation
Video
Review JAN's YouTube playlists for videos from the Solution Showcase and Workplace Accommodation Toolkit. Read More
Facebook Updates
Welcome! You are invited to join a webinar: HDI Spring Webinar Series-- Job Accommodation Network (JAN): Your Resource in Challenging Environments. After registering, you will receive a confirmation email about joining the webinar.
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Join JAN’s Director, Dr. DJ Hendricks, on Friday, April 16, 2021 at 1:00 p.m. EST for “The Job Accommodation Network: Your Resource in Challenging Times,” part of the University of Kentucky Human Development Institute’s webinar series. Register at www.tinyurl.com/hdijan CEUs are available.
Check out Advancing Racial & Social Equity in Employment for People with Disabilities Online Dialogue "Department of Labor" Innovation Community
2021-04-08T14:38:47+0000
U.S. Department of Labor’s Office of Disability Employment Policy, Office of Federal Contract Compliance Programs, and Women’s Bureau to co-host online dialogue to advance racial equity and support for underserved communities. Join the conversation at https://RacialEquity.ideascale.com
Register for JAN's webcast on May 20th (Global Accessibility Awareness Day) - Accessibility & Accommodations: How Employers & HR Professionals Can Prepare for Emerging Tech in the Workplace. JAN is co-hosting this session in collaboration with the Partnership on Employment & Accessible Technology (PEAT). Join us at 1 PM EST to learn how you can prepare for the #FutureOfWork https://AskJAN.org/events/register/Standalone-Webcasts.cfm #a11y #GAAD Speakers include: • Anne Hirsh, Associate Director of JAN • Bill Curtis-Davidson, Co-director of PEAT • Martez Mott, Ph.D., Postdoctoral Researcher at Microsoft Research • Tina Park, Research Fellow at Partnership in AI
How to Train Your Dragon
2021-04-01T13:00:02+0000
Facing technology trials and tribulations? Learn about the most popular speech recognition software JAN receives questions about by reading How to Train Your Dragon at https://AskJAN.org/articles/How-to-Train-Your-Dragon.cfm
Designing accessible workstations for workers with disabilities isn't a one-size-fits all situation. JAN offers some tips in the article Accessible Computer Workstations: A Snapshot at https://AskJAN.org/articles/Accessible-Computer-Workstations-A-Snapshot.cfm
Can't stand for your shift? Grab a seat! Go to JAN's A to Z of Disabilities and Accommodations page for job accommodation solutions to address standing related limitations at https://AskJAN.org/limitations/Standing.cfm
HHS to Expand Access to COVID-19 Vaccines for Older Adults and People with Disabilities
2021-03-30T12:55:25+0000
HHS to Expand Access to COVID-19 Vaccines for Older Adults and People with Disabilities https://www.hhs.gov/about/news/2021/03/29/hhs-to-expand-access-to-covid-19-vaccines-for-older-adults-and-people-with-disabilities.html
“Appointment Reminder, Please Confirm!” Sometimes workers with medical conditions need access to leave to attend medical appointments. Is leave a form of accommodation under the ADA? Learn more at JAN's A to Z by Topic: Leave https://AskJAN.org/topics/leave.cfm
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