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Auditory Processing Disorder

Accommodation and Compliance: Auditory Processing Disorder

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About Auditory Processing Disorder

An auditory processing disorder is a type of learning disability. Learning disabilities refer to a number of disorders that may affect the acquisition, organization, retention, understanding, or use of verbal or nonverbal information. These disorders affect learning in individuals who otherwise demonstrate at least average abilities essential for thinking and/or reasoning.

Learning disabilities result from impairments in one or more processes related to perceiving, thinking, remembering or learning. Learning disabilities range in severity and may interfere with the acquisition and use of oral language, reading, written language, and mathematics. Auditory processing disorder is the term used to describe a weakness in the ability to understand and use auditory information. Individuals may have difficulties with auditory discrimination. This includes the ability to notice, compare and distinguish the distinct and separate sounds in words — a skill that is vital for reading. Auditory figure-ground discrimination includes the ability to pick out important sounds from a noisy background. Auditory memory involves the short-term and long-term abilities to recall information presented orally. Auditory sequencing incorporates the ability to understand and recall the order of sounds and words. All of these difficulties may cause problems with writing, spelling, and reading.

Auditory Processing Disorder and the Americans with Disabilities Act

The ADA does not contain a definitive list of medical conditions that constitute disabilities. Instead, the ADA defines a person with a disability as someone who (1) has a physical or mental impairment that substantially limits one or more "major life activities," (2) has a record of such an impairment, or (3) is regarded as having such an impairment. For more information about how to determine whether a person has a disability under the ADA, see How to Determine Whether a Person Has a Disability under the Americans with Disabilities Act Amendments Act (ADAAA).

Accommodating Employees with Auditory Processing Disorder

People with an auditory processing disorder may develop some of the limitations discussed below, but seldom develop all of them. Also, the degree of limitation will vary among individuals. Be aware that not all people with an auditory processing disorder will need accommodations to perform their jobs and many others may only need a few accommodations. The following is only a sample of the possibilities available. Numerous other accommodation solutions may exist.

Questions to Consider:

  1. What limitations is the employee experiencing?
  2. How do these limitations affect the employee and the employee’s job performance?
  3. What specific job tasks are problematic as a result of these limitations?
  4. What accommodations are available to reduce or eliminate these problems? Are all possible resources being used to determine possible accommodations?
  5. Once accommodations are in place, would it be useful to meet with the employee to evaluate the effectiveness of the accommodations and to determine whether additional accommodations are needed?
  6. Do supervisory personnel and employees need training?

Key Accommodations:

Auditory Distractions: Assess if there are audible distractions interfering with the employee’s ability to perform the job. Identify specific distractions and explore accommodation ideas such as rearranging or relocating the workspace, hanging sound absorption panels, encouraging non- work- related conversations to take place outside of work area, or allowing telework if appropriate.


  • Consider the environment and what is going on in terms of background noises/voices
  • Minimize auditory distractions
  • Provide Assistive Listening Devices (ALD)
  • Allow preferential seating
  • Provide written agendas in advance
  • Provide materials in alternative formats
  • Provide printed minutes
  • Provide instructions, communications, etc., in writing as much as possible
  • Follow up verbal communications in writing
  • Allow the use of recorder/apps
  • Allow ample time for responses to oral communications/ questions
  • Demonstrate and explain new information and tasks


  • Consider the environment and background noise
  • Minimize distractions
  • Slow the rate of speech
  • Simplify or minimize verbal communication/ instructions and follow up in writing
  • Allow written communication such as emails, texts, etc.
  • Allow ample time to respond to verbal communication/questions
  • Encourage employee to question/ repeat back information received
  • Be patient

Accommodation Ideas:

Situations and Solutions:

The following situations and solutions are real-life examples of accommodations that were made by JAN customers. Because accommodations are made on a case-by-case basis, these examples may not be effective for every workplace but give you an idea about the types of accommodations that are possible.

Events Regarding Auditory Processing Disorder

Other Information Regarding Auditory Processing Disorder


American Academy of Audiology
American Speech-Language-Hearing Association
Auditory Processing Disorder Foundation, Inc.
Hearing Health Foundation
Job Accommodation Network
LD Online
Learning Disabilities Association of America
Mayo Clinic
National Center for Biotechnology Information
National Center for Learning Disabilities
National Coalition on Auditory Processing Disorders (NCAPD)
National Institute on Deafness and Other Communication Disorders
Office of Disability Employment Policy