Mediation is an informal, confidential process for resolving disputes by using an impartial third-party (the mediator) who meets with the parties to the dispute.
The mediator has no decision-making authority, but rather tries to assist the parties to resolve their dispute. Participation in mediation does not constitute an admission of any violation of the law. Sometimes mediation is the best way to preserve or build a better relationship. To participate, parties need only be open to the possibility of resolution. Generally, participation is voluntary.