Reasonable Accommodation Training for Employers and HR Professionals
This course focuses on the seven-step reasonable accommodation management process. Typically, identifying a workable solution is not as energy-consuming as negotiating the interpersonal issues behind a request. The skill of managing the occasional difficult request comes from understanding the process and applying the tools presented in this training.
The course materials include a recorded presentation that the student may start and stop as needed. The presentation is not based on a PowerPoint slide deck. Instead, the author shares insights from his 30+ years of rehabilitation and Americans with Disabilities Act experience. A robust 68-page manual details the concepts discussed and taught in the course.