Aira is a live, human-to-human professional assistance service for people who are blind or have low vision. Using the powerful combination of a camera and the Aira app on someone’s device of ‘choice’, a professionally-trained agent will assist by visually interpreting what is in the camera’s view or shared on screen, from describing to reading, from explaining to navigating – just about anything, safely and securely. Aira operates 24/7/365 in five countries worldwide, and supports service wherever there is an internet connection.
Aira can be set up easily in the workplace or educational institution, no on-site devices or processes needed. Both consumer and enterprise pricing is available upon request.
Blind or low vision job candidates or employees access the service through the Aira application on a mobile device, via a web-based application on a desktop computer, or via supported smart glasses. From an information worker to someone whose role requires manual labor, the range of tasks varies. Aira is always on, ready to break through accessibility barriers.
Aira believes in choice, with support for multiple device types including iOS and Android smartphones, BlindShell Classic 2 phone, desktop computers and Envision Glasses.
Training time for new users.
Aira Customer Care team is available at 1-800-835-1934 from 6am to 6pm Pacific Time, 7 days a week.