Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Sep 22
Accommodation Solutions for Sleep Disorders
2:00 PM - 3:00 PM
(Rescheduled from Sept. 8) Join JAN Cognitive/Neurological Team experts Melanie Whetzel and Alexis Popa for an...
Oct 13
Building a Disability-Inclusive Organization
2:00 PM - 3:00 PM
Help your organization create a disability-inclusive workplace culture and meet diversity, equity, inclusion, and accessibility...
Latest Updates
JAN Newsletter
Hot Topics
The JAN Newsletter offers timely information and resources... August 2022 JAN Newsletter
JAN Training Videos
Video
JAN Role Play Training Videos depict common and complex ADA and accommodation challenges... JAN Role Play Videos
JAN Accommodation and Compliance Webcast Series
Accommodation and Compliance
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Archive
Facebook Updates
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Employers often have questions about whether there are organizational or other rules and regulations that govern policies on developing job descriptions. JAN’s “Accommodation and Compliance: Job Descriptions” may help. https://AskJAN.org/topics/jobdesc.cfm

Augment Employee Learning with XR
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The Partnership on Employment and Accessible Technology recently published a new blog post exploring ways employers can use inclusive extended reality (#XR) technology to support learning and engagement for employees both with and without disabilities. @PEATWorks https://www.PEATWorks.org/employee-learning-xr/

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JAN sometimes receives questions about providing disability awareness training to co-workers and managers as an accommodation. What does this entail? #DisabilityAwareness https://AskJAN.org/publications/consultants-corner/Disability-Awareness-Training.cfm

askjan.org
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“Supporting Employees with Long COVID: A Guide for Employers” is a new resource that addresses the basics about Long COVID, including its intersection with mental health. It provides answers to frequently asked questions about Long COVID and job accommodations. https://AskJAN.org/Publications/upload/Supporting-Employees-with-Long-COVID-A-Guide-for-Employers.pdf
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Accommodations for individuals with Long COVID can vary depending on specific limitations and job duties. JAN’s “Accommodating Employees with COVID-19 Or Long COVID” is a starting point for exploring solutions. #LongCovid https://AskJAN.org/blogs/jan/2021/03/Accommodating-Employees-with-COVID-19-or-Long-COVID.cfm

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Are you registered for JAN’s Accommodation and Compliance Webcast Series? Don’t miss this JAN training. Register TODAY! #JANTraining - https://AskJAN.org/events/register/2022-webcast-series.cfm

askjan.org
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Developed jointly by JAN and EARN, “Supporting Employees with Long COVID: A Guide for Employers” is a new resource that outlines temporary and long-term workplace supports that can help businesses of all sizes support and retain employees with Long COVID. https://AskJAN.org/Publications/upload/Supporting-Employees-with-Long-COVID-A-Guide-for-Employers.pdf
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Are employers held to a higher standard when they do more to provide accommodations than required under the ADA? Read JAN's "Good Deeds Not Punished: Dispelling the Idea of Precedent Setting and the ADA" https://AskJAN.org/articles/Good-Deeds-Not-Punished-Dispelling-the-Idea-of-Precedent-Setting-and-the-ADA.cfm

The Americans with Disabilities Act and the Use of Software, Algorithms, and Artificial Intelligence to Assess Job Applicants and Employees
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Does your business use employment software that relies on algorithmic decision-making? This may disadvantage job applicants and employees with disabilities. Read "The ADA and the Use of Software, Algorithms, and Artificial Intelligence to Assess Job Applicants and Employees" https://www.EEOC.gov/laws/guidance/Americans-Disabilities-Act-and-Use-Software-Algorithms-and-Artificial-Intelligence

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The ADA doesn't require employers to use standardized forms when gathering medical information from employees for ADA purposes. Learn why. Read "The Use of Sample Forms Under the ADA" https://AskJAN.org/articles/The-Use-of-Sample-Forms-under-the-ADA.cfm

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