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Resource List

Resource List

This Resource List contains separate sections for government and non-governmental organizations.

II. Government Agencies

Civil Rights Division
Office on the Americans with Disabilities Act
U.S. Department of Justice
P.O. Box 66118
Washington, D.C. 20035-6118
(202) 514-0301 (voice)
(202) 514-0383 (TDD)

Regulations, technical assistance, and enforcement for titles II (public services) and III (public accommodations).

Equal Employment Opportunity Commission
1801 L Street NW
Washington, D.C. 20507
800-669-EEOC (voice)
800-800-3302 (TDD)

Regulations, technical assistance, and enforcement for title I (employment).

Department of Transportation
400 Seventh Street SW
Room 10424
Washington, D.C. 20590
(202) 366-9305
(202) 755-7687 (TDD)

Regulations, technical assistance, and enforcement for title II and III transportation provisions.

Architectural and Transportation Barriers Compliance Board
1111 18th Street NW
Suite 501
Washington, D.C. 20036

Americans with Disabilities Act Accessibility Guidelines (ADAAG) required under title III (public accommodations) and technical assistance on architectural, transportation, and communications accessibility issues.

Federal Communications Commission
1919 M Street NW
Washington, D.C. 20554
(202) 632-7260 (voice)
(202) 632-6999 (TDD)

Regulations, technical assistance and enforcement for title IV (communications).

The following agencies implement programs relating to, or are responsible for provisions pertaining to, the implementation of titles I, II, and III of the ADA.

Internal Revenue Service
Office of the Chief Counsel
P.O. Box 7604
Ben Franklin Station
Washington, D.C. 20044
(202) 566-3292 (voice only)

The Internal Revenue Service provides technical assistance on various tax code provisions designed to encourage businesses to hire people with disabilities.

National Council on Disability
800 Independence Avenue SW
Suite 814
Washington, D.C. 20591
(202) 267-3846 (voice)
(202) 267-3232 (TDD)

Charged by statute with responsibility for developing recommendations for federal disability policy and overseeing the research priorities for the National Institute on Disability and Rehabilitation Research.

Small Business Administration
Office of Advocacy
Office of Economic Research
409 Third Street SW
Fifth Floor
Washington, D.C. 20416
(202) 205-6530 (voice only)

President's Committee on Employment of People with Disabilities
1331 F Street NW
Third Floor
Washington, D.C. 20004
(202) 376-6200 (voice)
(202) 376-6205 (TDD)

Provides technical assistance on employment provisions of ADA directly and through its Governors' Committees on Employment of People with Disabilities.

Rehabilitation Services Administration
U.S. Department of Education
Mary E. Switzer Building
Room 3028
330 C Street SW
Washington, D.C. 20202-2531
(202) 732-1282 (voice and TDD)

Administers the principal Federal service programs designed to rehabilitate, employ, and promote the independent living of people with disabilities. See the description of Rehabilitation Act of 1973 programs contained in Appendix item L, Related Federal Disability Laws, for further information about these programs.

National Institute on Disability and Rehabilitation Research
U.S. Department of Education
400 Maryland Avenue SW
Washington, D.C. 20202-2572
(202) 732-1134 (voice)
(202) 732-5079 (TDD)

Administers the principal Federal disability research programs, the Technology Related Assistance for Individuals with Disabilities Act, and ADA technical assistance centers.

Public Health Service
U.S. Department of Health and Human Services
Centers for Disease Control
Mail Stop C09
1600 Clifton Road NE
Atlanta, Georgia 30333
(404) 639-2237 (voice only)

The ADA in certain circumstances permits the reassignment of individuals with certain contagious diseases specified by the Public Health Service from food handling jobs to another job if the risk posed by the individual may not be eliminated by a reasonable accommodation. The Public Health Service published its final list of such diseases in the August 16, 1991, issue of the Federal Register.

Administration on Developmental Disabilities
U.S. Department of Health and Human Services
Program Operations Division
200 Independence Avenue SW
Room 329D
Washington, D.C. 20201
(202) 245-2897 (voice)
(202) 245-2890 (TDD)

ADD administers the Developmental Disabilities Act, designed to promote community integration and maximum independence for people with developmental disabilities. ADD administers the Protection and Advocacy Program for Developmentally Disabled individuals.

Social Security Administration
Office of Disability
Room 545
Altimeyer Building
6401 Security Boulevard
Baltimore, Maryland 21235
(301) 965-3424 (voice only)

SSA administers programs that provide incentives for individuals receiving Social Security Disability Insurance (SSDI) or SSI (Supplemental Security Income) to obtain gainful employment.

Office of Federal Contract Compliance Programs
U.S. Department of Labor
200 Constitution Ave. NW
Washington, D.C. 20210
(202) 523-9501 (voice only)

Enforcement agency for section 503 of the Rehabilitation Act, which, unlike the ADA, includes an affirmative action requirement affecting certain Federal contractors.

National Library Services for the Blind and Physically Handicapped
1291 Taylor Street NW
Washington, D.C. 20542
(202) 707-5100 (voice)
(202) 707-0744 (TDD)

A free national library program that lends braille and cassette tapes versions of up to 59,000 unique books and magazines that are typically found in public libraries to individuals with visual disabilities. Over 20 million books and magazines were circulated to a readership of 695,350 in 1990.

III. Non-Government Organizations

What follows is a partial listing of organizations offering assistance in implementing the employment, public services, and public accommodations provisions of the ADA.

Virtually all of the organizations listed below provide information and referral services on ADA matters. Many publish newsletters and/or journals and hold meetings at least annually at which ADA implementation issues have been, and are likely to continue to be, a popular subject for panels, speakers, and workshops to address. Some of these organizations also hold periodic seminars on the ADA that are occasionally open to non-members as well as members. Specific information on these activities, as well as membership information, may be obtained from the organizations.

Many of these organizations are in the process of developing additional ADA-related services and products following the publication by the Equal Employment Opportunity Commission and the Department of Justice of final regulations for titles I, II, and III of the ADA on July 26, 1991. An effort was made to obtain the most current information available from these organizations concerning their ADA-related activities as of the September, 1991, publication deadline for this handbook. Wherever possible, mention of planned activities that may be of interest to the reader has been made in the annotations.

Inclusion in the list below does not constitute an endorsement by the Equal Employment Opportunity Commission or the Department of Justice of these organizations or of any legal interpretations of the Americans with Disabilities Act offered by them.

1. Disability

This section is subdivided into cross-disability and disability-specific listings. Cross-disability organizations provide services to individuals with different types of disabilities. For more information you may contact either the Equal Employment Opportunity Commission or the Department of Justice (see Government listings above).

a. Cross-Disability

Disability Rights Education and Defense Fund
2212 Sixth Street
Berkeley, California 94710
(510) 644-2555 (voice)
(510) 644-2629 (TDD)
(800) 466-4232 (voice and TDD: operational beginning December 1, 1991)

Specializes in training and technical assistance for people with disabilities and their representatives, State and local government units, businesses and trade associations; also public policy advocacy and litigation.

Independent Living Research Utilization
2323 South Shephard Street
Suite 1000
Houston, Texas 77019
(713) 520-0232 (voice)
(713) 520-5136 (TDD)

Provides information and technical assistance pertaining to independent living and disability rights; will provide information on how to contact the community-based independent living center closest to the inquirer.

National Council on Independent Living
Troy Atrium
Fourth Street and Broadway
Troy, N.Y. 12180
(518) 274-1979 (voice)
(518) 274-0701 (TDD)

Umbrella organization representing community based independent living centers. Will provide referral information on services offered by centers, and will locate the center closest to the inquirer. See also Independent Living Research Utilization entry.

National Organization on Disability
910 16th Street NW
Suite 600
Washington, D.C. 20006
(202) 293-5960 (voice)
(202) 293-5968 (TDD)

Issued fact sheet on the ADA to its 3,000 Communities in Action, consisting primarily of mayors' offices on disability policy, who are pledged to bring about changes promoting the full integration of people with disabilities into their communities; offers a 10 minute video narrated by Charles Kuralt, "Community Partners at Work," available only to its affiliated Communities in Action for community showings; offers to any local organization camera-ready copies of public service announcements promoting changes consistent with the goals of the ADA.

World Institute on Disability
510 16th Street
Suite 100
Oakland, California 94612
(415) 763-4100 (voice and TDD)

Cross-disability research, training and policy development center; involved in assisting businesses interested in marketing products and ideas to the 43 million individuals with disabilities in the United States.

b. Disability-Specific

Alexander Graham Bell Association for the Deaf, Inc.
3417 Volta Place NW
Washington, D.C. 20007
(202) 337-5220 (voice and TDD)

Information and referral; planned ADA brochure for fall 1991.

American Amputee Foundation
P.O. Box 250218
Hillcrest Station
Little Rock, Arkansas 72225
(501) 666-2523 (voice only)

Self-help information and referral network offering technical assistance, information on assistive devices, videos, some financial assistance, and publications, including a comprehensive national resource directory.

American Civil Liberties Union AIDS Project
132 West 43rd Street
New York, New York 10036
(212) 944-9800 (voice only)

Distributes brochure on how the ADA applies to people with AIDS.

American Council of the Blind
1115 15th Street NW
Suite 720
Washington, D.C. 20005
(202) 467-5081 (voice only)
(800) 424-8666 (Monday through Friday 3-5:30 EST only)

Advocacy, educational, and information sharing activities; provides access to several Special Interest affiliates, such as American Blind Lawyers Association, Guide Dog Users, Inc., and Council of Citizens with Low Vision, Intl.

American Foundation for the Blind
15 West 16th Street
New York, New York 10011
(212) 620-2000 (voice)
(212) 620-2158 (TDD)

Offers information on assistive technology; has a listing of jobs held by individuals who are blind indicating how adaptations were made in various employment situations; sells products, some unique and some designed by AFB; provides evaluations of assistive technology.

American Printing House for the Blind
1839 Frankfort Avenue
Louisville, Kentucky 40206-0085
(502) 895-2405 (voice only)

One of several braille publishers in the United States; also distributes materials in large print and audio recordings; distributes instructional aids, education computer software, and textbooks for children.

American Speech-Language-Hearing Association
10801 Rockville Pike
Rockville, Maryland 20852
(301) 897-5700 (voice and TDD)
(800) 638-8255 (consumer hotline number; voice and TDD)

Distributes technical information pieces; developing an ADA brochure; seminars available to non-members as well as members; consumer hotline number.

Association of Persons in Supported Employment
5001 W. Broad Street
Suite 34
Richmond, Virginia 23230
(804) 282-3655 (voice only)

Assists businesses interested in developing supported employment programs in obtaining necessary support services; current projects include a train the trainer Social Security Administration work incentive program; members include rehabilitation service personnel, consumers of supported employment services and their families.

The Association for Severely Handicapped Individuals
7010 Roosevelt Way, NE
Seattle, Washington 98115
(206) 523-8446 (voice)
(206) 524-6198 (TDD)

Epilepsy Foundation of America
4351 Garden City Drive
Landover, Maryland 20785
(301) 459-3700 (voice only)

Developing manual scheduled for publication in fall 1991 on the ADA as it applies to people with epilepsy.

Helen Keller Center for Deaf-Blind Youth and Adults
111 Middle Neck Road
Sands Point, New York 11050
(516) 944-8900 (voice and TDD)

The only rehabilitation facility in the United States devoted solely to the needs of individuals who are deaf-blind. Offers training for service providers; information and referral from its central and nine regional offices.

Learning Disabilities Association of America
4156 Library Road
Pittsburgh, Pennsylvania 15234
(412) 341-1515 (voice only)

Organization composed primarily of parents and professionals with 500 State and local chapters.

Legal Action Center
236 Massachusetts Avenue NE
Suite 510
Washington, D.C. 20002
(202) 544-5478 (voice only)

Provides information and technical assistance on the ADA as it affects individuals with current or past drug abuse or alcohol-related problems, and individuals with AIDS or who test positive for the HIV virus.

National Alliance on Mental Illness
2101 Wilson Blvd.
Suite 302
Arlington, Virginia 22201
(703) 524-7600 (voice only)

Represents primarily families; planning an ADA fact sheet/pamphlet; 1,046 State and local affiliates.

National Association for the Physically Handicapped
4230 Emerick Street
Saginaw, Michigan 48602
(517) 799-3060 (voice only)

National Association for Retarded Citizens
1522 K St. NW
Suite 516
Washington, D.C. 20005
(202) 785-3388 (voice)
(202) 785-3411 (TDD)

1300 State and local chapters representing 140,000 individuals with mental retardation and their families; offers technical assistance and fact sheet on the ADA.

National Association of the Deaf
814 Thayer Avenue
Silver Spring, Maryland 20910-4500
(301) 587-1788 (voice)
(301) 587-1789 (TDD)

Members include consumers, parents, and teachers; has 22,000 members and chapters in all 50 States; provides basic information and referral on deafness and accommodations for people who are deaf.

National Easter Seals Society
1350 New York Ave NW
Washington, D.C. 20005
(202) 347-3066 (voice)
(202) 347-7385 (TDD)

Some of Easter Seals' 175 affiliates are training businesses on the requirements for titles I (employment) and III (public accommodations) of ADA. Videotape "Nobody is Burning Wheelchairs"; provides technical assistance on public accommodations provisions.

National Federation of the Blind
1800 Johnson Street
Baltimore, Maryland 21230
(301) 659-9314 (voice only)

Some legal referrals and advocacy; publications on employment issues; computer bulletin board; technical assistance; sells aids and devices; large exhibit at annual conferences on available adaptive equipment.

National Head Injury Foundation
1140 Connecticut Avenue NW
Suite 812
Washington, D.C. 20036
(202) 296-6443 (voice only)
(800) 444-6443 (families, consumers; voice only)

Chapters or contacts in every State; referral information on medical and vocational rehabilitation and employment options.

National Information Center on Deafness
Gallaudet University
800 Florida Avenue NE
Washington, D.C. 20002
(202) 651-5051 (voice)
(202) 651-5052 (TDD)

Publications on workplace accommodations for people who are deaf; has list of manufacturers and up-to-date information on topics related to deafness and hearing loss; developing updated ADA materials on the employment of individuals who are deaf; will provide information on how to obtain the services of a qualified interpreter.

National Mental Health Consumers' Association
311 South Juniper Street
Room 902
Philadelphia, Pennsylvania 19107
(215) 735-2465 (voice only)
(215) 735-1273 (TDD)
(800) 688-4226 (voice only)

A clearinghouse providing technical assistance to assist in the development and successful operation of consumer operated self-help programs for people with mental illnesses; distributes information on the ADA to individuals and organizations.

National Organization for Rare Disorders
Fairwood Professional Building
P.O. Box 8923
New Fairfield, Connecticut 06812-1783
(800) 999-6673 (voice only)
(203) 746-6518 (voice only)

Umbrella group for associations representing individuals with rare disorders, defined as those with an incidence of less than 200,000 in the population. There are about 5,000 such known disorders affecting an estimated 20 million Americans. Serves as a clearinghouse offering information and resources on support groups, research on the disorders, and how to seek or keep employment, among other issues.

National Spinal Cord Injury Association
600 West Cummings Park
Suite 2000
Woburn, Massachusetts 01801
(617) 935-2722 (voice only)

Serves consumers, families, and professionals; provides information and referral on rehabilitation and employment options.

Paralyzed Veterans of America
801 18th Street NW
Washington, D.C. 20006
(202) 872-1300 (voice only)

Guidebook on access to hotels and motels used by American Institute of Architects (to be revised in accordance with ADA); disseminates information about tax benefits for businesses accommodating consumers and employees with disabilities; promotes access to outdoors and wilderness areas.

Rochester Institute of Technology
National Center on Employment for the Deaf
Lyndon Baines Johnson Building
P.O. Box 9887
Rochester, New York 14623-0887
(716) 475-6219 (voice)
(716) 475-6205 (TDD)

Serves as a job placement office for deaf individuals, primarily graduates of the National Technical Institute for the Deaf; posts job listings from employers from all over the country; provides information on companies interested in hiring individuals with deafness or hearing loss; assists in updating of resumes; referral information.

Self-Help for Hard of Hearing People
7800 Wisconsin Avenue NW
Bethesda, Maryland 20814
(301) 657-2248 (voice)
(301) 657-2249 (TDD)

Serves consumers and professionals; provides technical assistance to hospitals on meeting the needs of individuals with hearing impairments; videotape and information packet on employing people with hearing loss.

Telecommunications for the Deaf, Inc.
8719 Colesville Road
Suite 300
Silver Spring, Maryland 20910
(301) 589-3786 (voice)
(301) 589-3006 (TDD)

Publishes and sells a nationwide Telecommunications Device for the Deaf (TDD) directory; information on visually-based accommodations for deaf and hearing impaired people, such as alarms, decoders, and TDD's. Sells decoders and a videotape on how to use TDD's.

United Cerebral Palsy
1522 K Street NW
Suite 1112
Washington, D.C. 20005
(202) 842-1266 (voice only)

Conducts, as part of a joint venture called the National Center for Access Unlimited, various training and technical assistance activities for businesses; published monograph on accessible design; plans to publish additional monograph on personnel practices and a consumer-oriented rights manual by the spring of 1992.

2. Disability-Business-Rehabilitation

The Dole Foundation for Employment of People with Disabilities
1819 H Street NW
Suite 850
Washington, D.C. 20006
(202) 457-0318 (voice and TDD)

A public foundation that funds employment-related projects including technical assistance and training projects; part of a partnership of corporations and philanthropic organizations committed to funding training, technical assistance, and educational projects promoting the integration of people with disabilities into society.

Goodwill Industries of America
9200 Wisconsin Avenue
Bethesda, Maryland 20814
(301) 530-6500 (voice only)

Represents 179 vocational rehabilitation facilities of many types; brochure on ADA; conducts seminars and publications for members.

Industry-Labor Council of National Center for Disability Services
201 I.U. Willets Road
Albertson, New York 11507
(516) 747-6323 (voice)
(516) 747-5355 (TDD)

Membership organization serving 152 mostly Fortune 500 corporations and labor unions; conducts training seminars for members and non-members on multiple aspects of employing people with disabilities; information hotline service; assists in recruiting efforts by businesses; audiovisual library.

Inter-National Association of Business, Industry and Rehabilitation
P.O. Box 15242
Washington, D.C. 20003
(202) 543-6353 (voice only)

Represents businesses, labor unions and job placement service organizations sponsoring federally funded Projects with Industry programs. These organizations are public-private partnerships that competitively employ people with disabilities. (See the description of Rehabilitation Act of 1973 programs contained in Appendix item L, Related Federal Disability Laws, for additional information about this program.) Also represents similar programs which are not federally funded. Provides technical assistance, referral information.

Mainstream, Inc.
Suite 1010
1030 15th Street NW
Washington, D.C. 20005
(202) 898-1400 (voice and TDD)

Customized training, mostly for businesses, associations and service providers on multiple aspects of employing people with disabilities. Produces kit of ADA-related materials; placement programs in Dallas and Washington, D.C.

National Association of Rehabilitation Facilities
1910 Association Drive
Suite 200
Reston, Virginia 22091-1502
(703) 648-9300 (voice only)

Training for members, which include providers of rehabilitation services; developing revised manual for primarily employers and question and answer materials on ADA. NARF has a toll free number that individuals can call to obtain referral information on the availability of public and private medical and vocational rehabilitation options. That number is (800) 368-3513. Information about model rehabilitation programs for service providers is also available at that number.

National Association of Rehabilitation Facilities in the Private Sector
P.O. Box 697
Brookline, Massachusetts 02146
(617) 566-4432 (voice only)

Serves approximately 3,000 individual and corporate members, which include private sector rehabilitation professionals and facilities in diverse fields. Will send, for a nominal fee, a printout of members in inquirer's locale. Offers for $35 its directory of members, organized geographically and by specialty area.

National Rehabilitation Association
633 South Washington Street
Alexandria, Virginia 22314
(703) 836-0850 (voice)
(703) 836-0852 (TDD)

Specializes in visiting hotels and providing information on how to make them accessible; 62 chapters with 17,000 members including people with disabilities, families, service providers, and businesses.

Rehabilitation Services Administration
U.S. Department of Education
Mary E. Switzer Building
Room 3028
330 C Street SW
Washington, D.C. 20202
(202) 732-1282 (voice)
(202) 732-1330 (TDD)

Each State has one or more agencies that provide rehabilitation services to individuals with disabilities. RSA will provide information on how to contact the agency in your State and provide additional information on other federally funded community-based employment and independent living related services and programs, including the Independent Living program, Projects with Industry, and supported employment programs.

3. Business

U.S. Chamber of Commerce
Labor and Human Resources Department
1615 H St. NW
Washington, D.C. 20062
(202) 463-5502 (voice only)

Published booklet What Businesses Must Know About the Americans with Disabilities Act.

National Association of Wholesale Distributors
1725 K St. NW
Suite 700
Washington, D.C. 20006
(202) 872-0885 (voice only)

Federation of 114 national associations. Planning to publish information book on ADA as it applies to wholesale distributors by the end of 1991.

National Restaurant Association
1200 17th Street NW
Washington, D.C. 20036
(202) 331-5988 (general information) (voice only)
(202) 331-5985 (physical accessibility questions) (voice only)
(202) 331-5910 (other legal questions) (voice only)

Has an employment brochure; legal department takes technical assistance calls; 800 technical assistance number for members.

National Retail Federation
701 Pennsylvania Avenue
Suite 710
Washington, D.C. 20004

Umbrella group representing 20 national associations representing over 1 million establishments employing 16 million people. Conducts training seminars; planning an ADA compliance manual.

Society for Human Resources Management
606 North Washington Street
Alexandria, Virginia 22314
(703) 548-3440 (ask for Technical and Information Services unit) (voice only)

Serves human resources professionals, including EEO professionals. Planning publication of overview of employment provisions in November, 1991.

4. Advocacy/Legal

Listing the following organizations does not constitute an endorsement by the Department of Justice or the Equal Employment Opportunity Commission of the legal interpretations of the Americans with Disabilities Act held by these groups. The Department of Justice and the Equal Employment Opportunity Commission believe that an accurate understanding of the ADA can prevent the filing of unnecessary and unfounded charges and strongly support efforts to resolve disputes arising under the ADA wherever possible through means other than the filing of charges or lawsuits.

a. Cross Disability

American Bar Association
Commission on Mental and Physical Disability Law
1800 M Street NW
Washington, D.C. 20036
(202) 331-2240 (voice)
(312) 988-5168 (TDD)

Clearinghouse answering legal inquiries on ADA for a fee; has on file Mental and Physical Disability Law Reporter for past fifteen years, which includes coverage of title V Rehabilitation Act cases; library available by appointment only; offers, through its ADA Project, training on legal and compliance issues for businesses, disability organizations, State and local government agencies, and law firms.

Disability Rights Education and Defense Fund
2212 Sixth Street
Berkeley, California 94710
(510) 644-2555 (voice)
(510) 644-2629 (TDD)
(800) 466-4232 (voice and TDD: operational beginning December 1, 1991)

Employment Law Center
1663 Mission Street
Suite 400
San Francisco, California 94103
(415) 864-8848 (voice only)

Engages in policy work and litigates selected employment law reform cases under State and federal disability law.

National Disability Action Center
1101 15th Street NW
Suite 1215
Washington, D.C. 20005
(202) 775-9231 (voice and TDD)

Public Interest Law Center of Philadelphia
125 South Ninth Street
Seventh Floor, Suite 700
Philadelphia, Pennsylvania 19107
(215) 627-7100 (voice only)

Western Law Center for the Handicapped
1441 West Olympic Boulevard
Los Angeles 90015
(213) 736-1031 (voice only)

b. Disability-Specific

American Civil Liberties Union AIDS Project
132 West 43rd Street
New York, New York 10036
(212) 944-9800 (voice only)

Legal Action Center
153 Waverly Place
New York, New York 10014
(212) 243-1313 (voice only)

Technical assistance and litigation for individuals with current or past drug abuse or alcohol problems, and individuals with AIDS or who test positive for the HIV virus.

National Association of Protection and Advocacy Systems
900 Second Street NE
Suite 211
Washington, D.C. 20002
(202) 408-9514 (voice)
(202) 408-9521 (TDD)

Represents federally funded Protection and Advocacy agencies. See the description of Developmental Disabilities Assistance and Bill of Rights Act programs contained in Appendix item L, Related Federal Disability Laws, for a description of this program.

National Center on Law and the Deaf
800 Florida Avenue NE
Room 326 Ely Center
Washington, D.C. 20002
(202) 651-5373 (voice and TDD)

National Mental Health Law Project
1101 15th Street NW
Suite 1212
Washington, D.C. 20005
(202) 467-5730 (voice)
(202) 467-4232 (TDD)

5. Information Databases on Disability

Newington Children's Hospital
181 East Cedar Street
Newington, Connecticut 06111
(800) 344-5405 (voice and TDD)
(203) 667-5405 (voice and TDD)

A national database providing information on 16,000 products for people with disabilities produced by 2,000 companies. Information/products focus on such areas as attendant/personal care, mobility, communications, and recreation. Printouts of up to 8 pages of product information are free of charge, with sliding scale for more extensive listings; open from 8-5 Eastern Standard Time, from Monday through Friday.

Mental Health Policy Resource Center
1730 Rhode Island Avenue NW
Suite 308
Washington, D.C. 20036
(202) 775-8826 (voice only)

Runs on-line database, available by subscription, containing documents on the ADA as it pertains to people with mental disabilities; publishing manuscript reviewing section 503 Rehabillitation Act case law ruling on reasonable accommodations for people with mental disabilities in autumn 1991; non-circulating library with ADA-related materials open to public by appointment .

National Rehabilitation Information Center (NARIC)
8455 Colesville Road
Suite 935
Silver Spring, Maryland 20910
(301) 588-9284 (voice and TDD)
(800) 346-2742 (voice and TDD)

A library and information center on disability and rehabilitation. Collects and disseminates the results of federally funded research projects. Collection includes commercially published books, journal articles, and audiovisual materials. Currently has more than 30,000 documents. NARIC has information specialists who will perform searches for the caller. Phone either of the numbers listed above between 8 A.M. and 6 P.M. EST Monday through Friday and ask to speak with an information specialist.

National Information Center for Children and Youth with Handicaps
P.O. Box 1492
Washington, D.C. 20013
(703) 893-6061 (local, voice/TDD)
(800) 999-5599 (toll free, voice/TDD)

Information and referral service for people with disabilities, their families and professionals. Disseminates publications and information on self-help advocacy, ADA, and broad array of disability matters. Has particular expertise in matters of concern to children with disabilities and their parents.

6. Technology

Newington Children's Hospital
181 East Cedar Street
Newington, Connecticut 06111
(800) 344-5405 (voice and TDD)
(203) 667-5405 (voice and TDD)

See listing under category 5, Information Databases on Disability.

Apple Computer
Worldwide Disability Solutions Group
20525 Mariani Avenue
Cupertino, California 95014
(408) 974-7910 (voice only)

Program and resource referral source with extensive database on accommodations for people with disabilities produced by Apple and other companies; publishes consumer booklet, videotapes.

IBM National Support Center for Persons with Disabilities
P.O. Box 2150
Atlanta, Georgia 30301
(800) 426-2133 (voice and TDD)

Clearinghouse with extensive database on adaptive technology produced by IBM and other companies; publishes "resource guides", organized by disability (vision, mobility, hearing, speech); offers training program for people with disabilities in computer skills; offers discounts on computer systems.

Job Accommodation Network
West Virginia University
809 Allen Hall
P.O. Box 6123
Morgantown, West Virginia 26506-6123
(800) 526-7234 (U.S. other than West Virginia; voice or TDD)
(800) 526-4698 (West Virginia; voice and TDD)
(800) 526-2262 (Canada; voice and TDD)

Free service for those seeking information on how to accommodate particular functional limitations; has database with information on over 16,000 specific reasonable accommodations. An information specialist will assist the caller in obtaining relevant information. JAN provides information on accommodations that are not technology-based as well.

Rehabilitation Engineering Society of America
1101 Connecticut Avenue NW
Suite 700
Washington, D.C. 20036
(202) 857-1199 (voice only)

Clearinghouse of information on rehabilitation technology; provides technical assistance to States; membership includes rehabilitation technology specialists, manufacturers, and rehabilitation professionals; publishes Assistive Technology Sourcebook.

7. Accessibility and Job Accommodations

American National Standards Institute
11 West 42nd Street
13th Floor
New York, New York 10036
(212) 642-4900 (voice only)

Provides information concerning architectural standards to make buildings accessible to people with disabilities.

American Institute of Architects
Public Affairs Department
1735 New York Avenue NW
Washington, D.C. 20006
(202) 626-7461 (voice only)

Offers bibliographies on periodicals and books on barrier-free design and an information packet on how the ADA applies to architectural design.

Job Accommodation Network
West Virginia University
809 Allen Hall
P.O. Box 6123
Morgantown, West Virginia 26506-6123
(800) 526-7234 (U.S. other than West Virginia; voice or TDD)
(800) 526-4698 (West Virginia; voice or TDD)
(800) 526-2262 (Canada; voice or TDD)

See listing under category 6, Technology.

National Captioning Institute
5203 Leesburg Pike
Suite 1500
Falls Church, Virginia 22041
(703) 998-2400 (voice and TDD)

Develops, and is one of several distributors of, closed-captioning decoders; research on closed captioning and new technologies; distributes some decoders to needy individuals.

Registry of Interpreters for the Deaf
8719 Colesville Road
Suite 310
Silver Spring, Maryland 20910-3919
(301) 608-0050 (voice and TDD)

Will refer inquirer to interpreter service agencies in inquirer's locale; publishes annually updated directory of interpreters certified under RID's National Testing System. There are other certifications systems in use. For information on how to obtain the services of a qualified interpreter, contact the National Information Center on Deafness at (202) 651-5051 (voice) or (202) 651-5052 (TDD).

8. Alternative Dispute Resolution Information and Services

American Arbitration Association
140 West 51st Street
New York, New York 10020
(212) 484-4060 (voice only)

Provides information on mediation, arbitration, and other means of dispute resolution other than litigation. Will provide a list of "neutrals" (mediators or arbitrators with subject matter expertise) and refer the interested parties to one of its 35 local offices for scheduling of hearing and processing of the case.

Standing Committee on Dispute Resolution
American Bar Association
1800 M Street NW
Washington, DC 20036
(202) 331-2258 (voice only)

Publishes Dispute Resolution Programs, a directory listing "neutrals" (mediators or arbitrators with subject matter expertise) and self-identfied dispute resolution programs, every two years.


JAN provides free, confidential technical assistance about job accommodations and the Americans with Disabilities Act (ADA). Send Us Feedback
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(877)781-9403 (TTY)
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ODEP: JAN is a service of the Office of Disability Employment Policy, U.S. Department of Labor
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