Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Latest Updates
JAN Newsletter
The JAN Newsletter offers timely information and resources... December 2024 JAN Newsletter
JAN Article
Learn what to do when... An Employee Requests a Service Animal
JAN Webcast Series
New! Learn... Key Interactive Process Strategies
Facebook Updates
The "Interactive Process Checklist for Finding Alternatives to Telework" is a new JAN tool for employers to gather information when assessing potential alternatives to telework as accommodations. https:/AskJAN.org/articles/Telework-Alternative-Checklist.cfm
"Accommodating Workers with Disabilities in Manufacturing Settings" is a new Job Accommodation Network (JAN) resource offering example accommodations that may enable workers with disabilities to perform specific job duties in manufacturing environments. https://AskJAN.org/articles/Accommodating-Workers-with-Disabilities-in-Manufacturing-Settings.cfm
"Accommodating Workers with Disabilities in Manufacturing Settings" is a new Job Accommodation Network (JAN) resource offering example accommodations that may enable workers with disabilities to perform specific job duties in manufacturing environments. https://AskJAN.org/articles/Accommodating-Workers-with-Disabilities-in-Manufacturing-Settings.cfm
"Finding Alternatives to Telework as an Accommodation" is a new Job Accommodation Network (JAN) guide for employers to explore effective telework alternatives as job accommodations. https://AskJAN.org/articles/Finding-Alternatives-to-Telework-as-an-Accommodation-Interactive-Process-Tips.cfm
JAN Webcast Series: February 2025: Key Interactive Process Strategies
2025-04-16T14:00:17+0000The Job Accommodation Network (JAN) webcast on “Key Interactive Process Strategies” covers strategies for effective accommodation discussions, focusing on collaboration and constructive dialogue to find job accommodation solutions.
The "Interactive Process Checklist for Finding Alternatives to Telework" is a new JAN tool for employers to gather information when assessing potential alternatives to telework as accommodations. https:/AskJAN.org/articles/Telework-Alternative-Checklist.cfm
"Finding Alternatives to Telework as an Accommodation" is a new Job Accommodation Network (JAN) guide for employers to explore effective telework alternatives as job accommodations. https://AskJAN.org/articles/Finding-Alternatives-to-Telework-as-an-Accommodation-Interactive-Process-Tips.cfm
JAN Webcast Series: February 2025: Key Interactive Process Strategies
2025-04-11T14:00:13+0000The Job Accommodation Network (JAN) webcast on “Key Interactive Process Strategies” covers strategies for effective accommodation discussions, focusing on collaboration and constructive dialogue to find job accommodation solutions.
The "Go-To Workplace Accommodation Solutions" live Job Accommodation Network (JAN) webcast is fully booked, but you can still access key info on accommodations for motor, cognitive, neurological, and sensory needs. Register to receive the recording! https://AskJAN.org/events/register/Webcast-Series.cfm
The Job Accommodation Network offers invaluable insights, practical ideas, and best practices for accommodating employees with all types of health conditions and disabilities. Need assistance finding accommodation solutions? Ask JAN! https://AskJAN.org
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