Job Accommodation Network
A to Z of Disabilities and Accommodations
Connect With JAN at (800) 526-7234 (VOICE) or (877) 781-9403 (TTY)
If you have a question about workplace accommodations or the Americans with Disabilities Act (ADA) and related legislation, ask us.
Our Mission
The Job Accommodation Network (JAN) is the leading source of free, expert, and confidential guidance on workplace accommodations and disability employment issues.
Situations & Solutions
A building manager with post-traumatic stress disorder (PTSD) asked to bring an emotional support animal to work with her.
The employer was concerned about the behavior of the animal as the employee trained it herself. The employer and employee agree to a trial period to assess whether the animal could be in the workplace without causing a disruption.
Situations & Solutions
A construction worker with a leg impairment couldn’t climb ladders due to an injury he received away from work.
After having a discussion with the employer, together they found an aerial lift that would permit the employee to reach the areas he needed and continue to be successful in his job.
Situations & Solutions
A salesman with obesity had to travel by airplane once a year to attend a conference, but could not fit in a single, economy class seat.
He asked his employer to upgrade him to first class, but the employer opted to purchase two economy class seats for him, which cost less than one first class ticket.
Situations & Solutions
A field geologist who was deaf and worked alone in remote areas was unable to use two-way radio communication to report his findings.
Text telephone technology was used to allow the geologist to communicate using a cellular telephone.
Upcoming Webcasts & Training Events
Jan 11
ADA and Beyond Compliance Considerations: Medical Documentation
2:00 PM - 3:00 PM
When an employer requests medical documentation pursuant to the Americans with Disabilities Act (ADA), there...
Latest Updates
JAN Newsletter
The JAN Newsletter offers timely information and resources... September 2023 JAN Newsletter
Consultants’ Corner
Practical strategies for exploring accommodations... Employer Tips
JAN Accommodation and Compliance Webcast Series
The Accommodation and Compliance Webcast Series offers training on a broad range of ADA and... Webcast Registration
Facebook Updates
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Are you registered for the first webcast of the JAN 2024 Webcast Series? Don't miss "ADA & Beyond Compliance Considerations: Medical Documentation” on Thursday, January 11, 2024, at 2:00 p.m. ET. Secure your spot today! #HR #ADA https://AskJAN.org/events/register/2024-Webcast-Series.cfm
Are your #accommodation policies updated to ensure that workers affected by #pregnancy, childbirth, or related medical conditions are not excluded from accommodation consideration? JAN offers information that may help. See A to Z: Pregnancy at https://AskJAN.org/disabilities/Pregnancy.cfm
Elevate your understanding of workplace accommodation issues and gain practical insights on the ADA and related laws. Register now for the JAN 2024 Accommodation and Compliance Webcast Series! #JANTraining #accommodation #ADA #HR https://AskJAN.org/events/register/2024-Webcast-Series.cfm
The ADA prohibits employers from discriminating against qualified employees with disabilities, but it also prohibits discrimination against some employees who do not have disabilities. This part of the ADA is called the “Association Provision." Learn more. https://AskJAN.org/articles/The-ADAs-Association-Provision.cfm
Rehabilitation Act at 50: Advancing Access & Equity for People with Disabilities—Section 511
2023-12-05T19:00:10+0000
This year marks the 50th anniversary of the Rehabilitation Act of 1973 – key legislation protecting the civil rights of people with disabilities. The Act is often spoken of in terms of various sections, and this video from the U.S. Department of Labor explores one of them: Section 511. https://youtu.be/30k_3T7Xuiw https://youtu.be/30k_3T7Xuiw
Registration for the JAN 2024 Accommodation and Compliance Webcast Series is now open! This FREE virtual training offers ADA and beyond compliance approaches for navigating the accommodation process. Secure your spot! Register at https://AskJAN.org/events/register/2024-Webcast-Series.cfm.
Performance Management
2023-12-05T15:00:02+0000
Performance management is an important component of helping workers develop their skills and advance in their careers. EARN - Employer Assistance and Resource Network on Disability Inclusion offers information to help managers approach performance issues when disability may be a factor. https://askearn.org/page/performance-management https://askearn.org/page/performance-management
New JAN resource! "A to Z: Disability Inclusion" offers resources to help employers create a disability inclusive workplace where employees with disabilities are comfortable asking for the adjustments & supports needed to do their best work. #inclusion https://AskJAN.org/topics/Disability-Inclusion.cfm
A panic attack is a sudden episode of intense fear that triggers a severe physical reaction. Panic attacks often begin without any warning and might happen at work. Will accommodations help? Read "Panic Attacks, They Don’t Always Wait Until After Hours." https://askjan.org/articles/Panic-Attacks-They-Don-t-Always-Wait-Until-After-Hours.cfm
Frequently Asked Questions About the Schedule A Excepted Service Hiring Authority for People with Disabilities
2023-12-02T15:00:02+0000
Find answers to frequently asked questions (FAQs) about using the federal Schedule A Excepted Service hiring authorities to support employment of people with disabilities. https://askearn.org/publication/schedule-a-faqs https://askearn.org/publication/schedule-a-faqs
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