Federal, State, and Local Resources
The following are other resources that might be useful for individual with disabilities, service providers, and employers.
2-1-1 is an easy to remember telephone number that, where available, connects people with important community services and volunteer opportunities. The implementation of 2-1-1 is being spearheaded by United Ways and comprehensive and specialized information and referral agencies in states and local communities. United Way of America (UWA) and the Alliance for Information and Referral Systems (AIRS) strongly support federal funding so that every American has access to this essential service.
The Access Board offers technical assistance on the ADA Accessibility Guidelines.
- (800)872-2253 (V), (800)993-2822 (TTY)
Centers for Independent Living (CIL)
CILs are typically non-residential, private, non-profit, consumer-controlled, community-based organizations that provide services and advocacy by and for persons with all types of disabilities.
- For a list of state and local CILs, visit http://www.virtualcil.net/cils/ or http://www.ilru.org/projects/silc-net/silc-directory
Disability and Business Technical Assistance Centers (DBTAC)
The DBTACs are ten regional centers that provide technical assistance on the ADA.
- (800)949-4232 (V/TTY)
- For a list of state and local enforcement contacts, visit http://AskJAN.org/links/enforcement.htm
Federal Trade Commission (FTC)
- For information about what to do if you are having trouble paying your mortgage, visit http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea04.shtm.
- To learn more about mortgages and other credit-related issues, visit http://www.ftc.gov/credit and http://www.MyMoney.gov, the U.S. government’s portal to financial education.
- (202) 326-2222
These committees are the best places to go for general information regarding how each state administers its non-discrimination programs.
- For a list of Governors’ Committees, visit http://soar.AskJAN.org/IssueConcern/205.
Most insurance issues (including health insurance and short and long term disability) are regulated by state laws. For information, contact your state insurance department.
- For a list of state insurance departments, visit http://soar.AskJAN.org/IssueConcern/135 or check your local telephone directory under State Government, Insurance Department.
- For information on federal laws related to insurance (COBRA, the Mental Health Parity Act, and HIPAA), visit http://AskJAN.org/links/insurance.htm.
Local Protection and Advocacy (P&A) and Client Assist Programs (CAP)
The P&A System and CAP comprise the nationwide network of congressionally mandated, legally-based disability rights agencies.
- For a list of P&A/CAP offices, visit http://soar.AskJAN.org/IssueConcern/208.
Occupational Safety and Health Administration (OSHA)
OSHA enforces the Occupational Safety and Health Act, which requires employers to provide workplaces free from serious recognized hazards and to comply with occupational safety and health standards.
- For more information, contact the OSHA Office nearest you by calling (800)321-OSHA (6742) (voice) or (877)889-5627 (TTY).
- For a list of free OSHA consultation services, visit http://www.osha.gov/dcsp/smallbusiness/consult.html.
Office of Fair Housing and Equal Opportunity Department of Housing and Urban Development (HUD)
The mission of the Office of Fair Housing and Equal Opportunity is to create equal housing opportunities for all persons living in America by administering laws that prohibit discrimination in housing on the basis of race,color, religion, sex, national origin, disability, and familial status.
- (800)669-9777 (V), (800)927-9275 (TTY)
One-Stop Centers - America's Service Locator
Employers and jobseekers can find the services they need at a convenient One-Stop Career Center. Or find other service provider locations relevant to employment, training, and economic development.
Social Security Administration (SSA)
SSA pays Social Security retirement, disability, and survivors’ benefits to workers and their families and administers the Supplemental Security Income program.
- (800)772-1213 (V), (800)325-0778 (TTY)
State and Local Enforcement Agencies
Many states and localities have anti-discrimination laws similar to the ADA and agencies responsible for enforcing those laws. These agencies are often called "Fair Employment Practices Agencies” (FEPAs). If you file a complaint with a FEPA and you are also covered by the ADA, the FEPA may "dual file" the complaint with the EEOC to protect your federal rights. The FEPA will usually handle your complaint after letting the EEOC know about it. If you file a complaint with the EEOC and you are also covered by state or local law, EEOC may dual file the complaint with your state or local FEPA, but usually handles the complaint.
- For a list of state enforcing agencies (FEPAs), visit http://AskJAN.org/cgi-win/TypeQuery.exe?037.
- If you do not have access to the internet, you can find your state enforcing agency under “state government” in your phone book.
State Assistive Tech (AT) Projects
State AT Projects are funded under the Technology-related Assistance for Individuals with Disabilities Act and support consumer-driven state plans for the delivery of assistance technology.
- For a list of state AT projects, visit http://soar.AskJAN.org/IssueConcern/217 .
State Statutes of Interest
Leave Laws Related to Medical Donors
Pregnancy, Childbirth, and Adoption Leave Statutes
Service Dog (Assistant Dog) Laws
State Family and Medical Leave Laws that Differ from the Federal FMLA
State Unemployment Offices
State unemployment office provide unemployment compensation and information on state laws affecting unemployment compensation.
- For a list of state unemployment offices, visit http://www.dol.gov/dol/location.htm.
U.S. Department of Education, Office of Civil Rights (OCR)
OCR enforces federal laws that apply to schools.
- (800)421-3481 (V), (877)521-2172 (TTY)
U.S. Department of Justice (DOJ)
DOJ offers technical assistance on the ADA Standards for Accessible Design and other ADA provisions applying to businesses, non-profit service agencies, and state and local government programs; also provides information on how to file ADA complaints.
- ADA Hotline: (800)514-0301 (V), (800)514-0383 (TTY)
U.S. Department of Labor, Wage and Hour Division (DOL)
DOL enforces the Family and Medical Leave Act and the Fair Labor Standards Act.
- (866)4-uswage ((866)487-9243) (V), (877)889-5627 (TTY)
U.S. Equal Employment Opportunity Commission (EEOC)
EEOC offers technical assistance on the ADA provisions applying to employment and also provides information on how to file ADA complaints.
- (800)669-4000 (V), (800)669-6820 (TTY)
Vocational Rehabilitation Agencies (VR)
State vocational rehabilitation agencies assist individuals with disabilities who are pursuing meaningful careers with training, education, and funding.
- For a list of state VR agencies, visit http://soar.AskJAN.org/IssueConcern/214.
Workers’ Compensation (WC)
WC laws help ensure that employees who are injured on the job receive compensation for their injuries, without costly lawsuits. Each state has its own workers’ compensation statute. Federal statutes generally only apply to federal employees.
- For a list of state workers' compensation offices, visit http://www.dol.gov/owcp/dfec/regs/compliance/wc.htm.
- For information regarding federal workers’ compensation, visit http://www.dol.gov/owcp/contacts/fecacont.htm.