JAN: Job Accommodation Network

JAN en Español

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For General Employer Audience

Employers have much to gain by maintaining a workplace that is open to everyone—including people with disabilities. But some businesses may need help navigating disability employment issues and implementing reasonable workplace accommodations. Thanks to the Job Accommodation Network (JAN), free technical assistance on inclusive workplace practices is just a click or call away.

JAN is the leading source of free, expert, and confidential assistance on workplace accommodations and other disability employment issues. Its trusted consultants offer one-on-one guidance through JAN’s toll-free phone line at (800) 526-7234 or (877) 781-9403 (TTY), Website (AskJAN.org), and other online services. Working toward solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employability and shows employers how to capitalize on the value and talent that people with disabilities bring to the workplace.

Businesses across America are realizing the benefits of promoting an inclusive workforce. Such universal thinking not only helps recruit skilled employees, but also enhances corporate continuity efforts by helping employers retain the talents of an aging workforce. And when it comes to doing business, being inclusive of people with disabilities—in recruitment, retention and advancement—can offer companies a competitive edge. People with disabilities are known to be experienced problem solvers with a proven ability to adapt. What’s more, they mirror an important and increasingly expanding customer base.

Whether fielding questions about the Americans with Disabilities Act (ADA) or offering answers to specific accommodation or accessibility questions, JAN’s experts guide employers toward practical solutions for workplace success. JAN represents the most comprehensive job accommodation resource available. From Fortune 500 companies to entrepreneurs, it has served customers across the United States and around the world for more than 25 years.

JAN offers several convenient ways to seek confidential, personalized assistance. From 9 a.m. to 6 p.m. ET, customers can call JAN toll-free to speak with a workplace accommodation expert: (800) 526-7234 or (877) 781-9403 (TTY). And JAN’s fully accessible Website is always available. It contains more than 300 disability specific accommodation publications, as well as JAN’s Searchable Online Accommodation Resource (SOAR), which enables users to explore various accommodation options for people with a diverse range of disabilities in various work settings. Additional services include e-mail assistance, social media connections, training seminars, and an electronic newsletter. To learn more, visit AskJAN.org.

For Federal Government Audience

As the nation’s largest employer, the Federal government has pledged to serve as a model employer welcoming of the talent and skills of all qualified individuals—including individuals with disabilities. The Job Accommodation Network (JAN), a service of the U.S. Department of Labor’s Office of Disability Employment Policy, can assist Federal agencies and hiring managers in delivering on this dedication.

JAN is the leading source of free, expert and confidential technical assistance on workplace accommodations and disability employment issues and has served employers of all sizes, public and private, for more than 25 years. Its trusted consultants offer one-on-one guidance through JAN’s toll-free phone line at (800) 526-7234 or (877) 781-9403 (TTY), Website (AskJAN.org), and other online services. Working toward solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employability and shows Federal agencies how to capitalize on the value and talent that people with disabilities bring to the workplace.

Whether fielding questions about agencies’ responsibilities under the Americans with Disabilities Act (ADA) or the Rehabilitation Act or offering answers to specific accommodation or accessibility questions, JAN’s experts guide hiring managers and supervisors toward practical solutions for workplace success. JAN can also assist Federal agencies in learning how to use Schedule A and other hiring authorities to recruit qualified individuals with disabilities.

The Federal government has much to gain by fostering an inclusive workforce. People with disabilities are known to be experienced problem solvers with a proven ability to adapt. What’s more, they mirror an important and increasingly expanding constituent base. As the most comprehensive job accommodation resource available, JAN is an important part of the pledge to ensure the Federal workforce reflects America’s ideal of equal opportunity for all.

For Small Business Audience

Whoever coined the old adage “nothing good comes for free” didn’t know about the Job Accommodation Network (JAN). The leading source of expert and confidential guidance on workplace accommodations and the Americans with Disabilities Act (ADA) and related legislation, JAN has been helping employers capitalize on the value and talent of people with disabilities for more than 25 years—free of charge.

The most comprehensive job accommodation resource available, JAN offers assistance via phone at (800) 526-7234 or (877) 781-9403 (TTY) or online at AskJAN.org. JAN’s customers include employers of all sizes, from Fortune 500 companies to entrepreneurs, and its services are particularly valuable to small businesses without a dedicated in-house human resource function or facility manager.

Under the ADA, an accommodation is considered any modification or adjustment to a job or work environment that enables a qualified person with a disability to apply for or perform a job. The term also encompasses alterations to ensure a qualified individual with a disability has rights and privileges in employment equal to those of employees without disabilities.

Like JAN, accommodations themselves are highly cost effective, with most incurring little or no expense at all. In fact, data collected by JAN over the years reveal that more than half of accommodations cost employers nothing. Of those that do cost, the typical one-time expenditure is $600—an outlay that most employers report pays for itself multiple-fold in the form of reduced insurance and training costs and increased productivity.

JAN’s live phone service is available 9 a.m. to 6 p.m. ET by calling (800) 526-7234 or (877) 781-9403 (TTY), while its Website, AskJAN.org, is available 24-7. Assistance is also available in Spanish, both via phone and the JAN en Español Webpage. JAN is a service of the U.S. Department of Labor’s Office of Disability Employment Policy.

ASK A JAN CONSULTANT

JAN provides free, confidential technical assistance about job accommodations and the Americans with Disabilities Act (ADA). Send Us Feedback.
(800)526-7234 (Voice)
(877)781-9403 (TTY)
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ODEP: JAN is a service of the Office of Disability Employment Policy, U.S. Department of Labor
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