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INSURANCE DEPARTMENTS

The state insurance department receives, researches, investigates, and resolves individual consumer complaints against insurance companies, agents and brokers. The Department provides educational materials and assistance for consumers regarding insurance questions and coverage provisions.
Alabama Department of Insurance
P O Box 303351
Montgomery, AL 36130-3351
Direct: (334)269-3550
Fax: (334)241-4192
Insdept@insurance.alabama.gov
http://www.aldoi.gov/
Alaska Department of Insurance
Department of Commerce, Community, and Economic Development, Division of Insurance
9th Floor State Office Bldg.
333 Willoughby Avenue 99801
Juneau, AK 99811-0805
Toll Free: (800)467-8725
Direct: (907)465-2515
TTY: (907)465-5437
Fax: (907)465-3422
insurance@alaska.gov
http://commerce.alaska.gov/ins/
Arizona Department of Insurance
2910 North 44th Street
Suite 210, 2nd Floor
Phoenix, AZ 85018-7269
Toll Free: (800)325-2548
Direct: (602)364-2499
Fax: (602)364-2505
consumers@azinsurance.gov
http://www.id.state.az.us
Arkansas Department of Insurance
Arkansas Insurance Department
1200 West Third Street
Little Rock, AR 72201-1904
Toll Free: (800)282-9134
Direct: (501)371-2600
Fax: (501)371-2618
http://www.insurance.arkansas.gov/
California Department of Insurance
Consumer Services Division
300 South Spring Street, South Tower
Los Angeles, CA 90013
Toll Free: (800)927-4357
Direct: (213)897-8921
TTY: (800)482-4833
927HELP@insurance.ca.gov
http://www.insurance.ca.gov/
Colorado Department of Insurance
Colorado Department of Regulatory Agencies, Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
Toll Free: (800)930-3745
Direct: (303)894-7499
Fax: (303)894-7455
dora_ins_website@state.co.us
http://www.colorado.gov/cs/Satellite?c=Page&childpagename=DORA-DI/DORALayout&cid=1251623445671&pagen
Connecticut Department of Insurance
Connecticut Insurance Department
P.O. BOX 816
Hartford, CT 06142-0816
Toll Free: (800)203-3447
Direct: (860)297-3800
Fax: (860)566-7410
ctinsdept.consumeraffairs@po.state.ct.us
http://www.ct.gov/cid/site/default.asp
Delaware Department of Insurance
841 Silver Lake Boulevard
Dover, DE 19904
Toll Free: (800)282-8611
Direct: (302)674-7300
consumer@deins.state.de.us
http://www.delawareinsurance.gov/
District of Columbia Department of Insurance
District of Columbia Department of Insurance, Securities, and Banking
810 First Street, NE, Suite 701
Washington, DC 20002
Direct: (202)727-8000
Fax: (202)535-1196
disb@dc.gov
http://disb.dc.gov
Florida Department of Insurance
Florida Department of Financial Services
200 East Gaines Street
Tallahassee, FL 32399-0300
Toll Free: (877)693-5236
Direct: (850)413-3089
http://www.myfloridacfo.com/
Georgia Department of Insurance
Georgia Office of Insurance and Safety Fire Commissioners
Two Martin Luther King Jr. Dr.
West Tower, Suite 704
Atlanta, GA 30334
Toll Free: (800)656-2298
Direct: (404)656-2070
Fax: (404)657-8542
http://www.oci.ga.gov/
Hawaii Department of Insurance
Hawaii Department of Commerce & Consumer Affairs
Insurance Division
P.O. Box 3614
Honolulu, HI 96811
Direct: (808)586-2790
Fax: (808)586-2806
Phone: (808)586-2799
insurance@dcca.hawaii.gov
http://hawaii.gov/dcca/ins/
Idaho Department of Insurance
700 West State Street
PO Box 83720
Boise, ID 83720-0043
Toll Free: (800)721-3272
Direct: (208)334-4250
Fax: (208)334-4398
http://www.doi.idaho.gov/
Illinois Department of Insurance
James R. Thompson Center
100 W. Randolph St., Suite 9-301
Chicago, IL 60601-3395
Toll Free: (866)445-5364
Direct: (312)814-2420
TTY: (312)814-2603
Fax: (312)814-5416
DOI.InfoDesk@illinois.gov
http://insurance.illinois.gov/
Indiana Department of Insurance
311 W. Washington Street
Suite 300
Indianapolis, IN 46204
Toll Free: (800)622-4461
Direct: (317)232-2385
http://www.in.gov/idoi/
Iowa Department of Insurance
Iowa Insurance Division
Iowa Insurance Division
330 Maple Street
Des Moines, IA 50319-0065
Toll Free: (877)955-1212
Direct: (515)281-5705
Fax: (515)281-3059
http://www.iid.state.ia.us/
Kansas Department of Insurance
Kansas Insurance Department
420 SW 9th Street
Topeka, KS 66612-1678
Toll Free: (800)432-2484
Direct: (785)296-3071
TTY: (877)235-3151
Fax: (785)296-7805
commissioner@ksinsurance.org
http://www.ksinsurance.org/
Kentucky Department of Insurance
215 W. Main St
Frankfort, KY 40601
Toll Free: (800)595-6053
Direct: (502)564-3630
TTY: (800)648-6056
http://insurance.ky.gov/
Louisiana Department of Insurance
PO Box 94214
Baton Rouge, LA 70804
Toll Free: (800)259-5300
Direct: (225)342-5900
http://www.ldi.la.gov/
Maine Department of Insurance
Maine Department of Professional & Financial Regulation, Bureau of Insurance
Department of Professional & Financial Regulation
Bureau of Insurance
#34 State House Station
Augusta, ME 04333-0034
Toll Free: (800)300-5000
Direct: (207)624-8475
TTY: (888)577-6690
Fax: (207)624-8599
Insurance.PFR@maine.gov
http://www.maine.gov/pfr/insurance/
Maryland Department of Insurance
Maryland Insurance Administration
200 St. Paul Place, Suite 2700
Baltimore, MD 21202-2272
Toll Free: (800)492-6116
Direct: (410)468-2000
TTY: (800)735-2258
http://www.mdinsurance.state.md.us/
Massachusetts Department of Insurance
Massachusetts Office of Consumer Affairs & Business Regulation, Division of Insurance
1000 Washington Street, Suite 810
Boston, MA 02118-6200
Toll Free: (877)563-4467
Direct: (617)521-7794
Fax: (617)753-6830
Phone: (617)521-7490
doicss.mailbox@state.ma.us
http://www.mass.gov/doi
Michigan Department of Insurance
Michigan Department of Insurance and Financial Services
DIFS
P.O. Box 30220
Lansing, MI 48909-7720
Toll Free: (877)999-6442
Direct: (517)373-0220
Fax: (517)335-4978
ofir-info@michigan.gov
http://www.michigan.gov/difs
Minnesota Department of Insurance
Minnesota Department of Commerce, Insurance Division
Minnesota Department of Commerce
85 7th Place East, Suite 500
St. Paul, MN 55101
Direct: (651)296-4026
Fax: (651)297-1959
general.commerce@state.mn.us
http://mn.gov/commerce/insurance/
Mississippi Department of Insurance
Mississippi Insurance Department
1001 Woolfolk State Office Building
501N. West Street
P.O. Box 79
Jackson, MS 39201
Toll Free: (800)562-2957
Direct: (601)359-3569
Fax: (601)359-1077
consumer@mid.ms.gov
http://www.mid.ms.gov
Missouri Department of Insurance
301 West High Street
Room 530
Jefferson City, MO 65101
Toll Free: (800)726-7390
Direct: (573)751-4126
TTY: (573)526-4536
http://insurance.mo.gov/
Montana Department of Insurance
Montana Commissioner of Securities and Insurance, Insurance Department
Commissioner of Insurance and Securities
840 Helena Ave.
Helena, MT 59601
Toll Free: (800)332-6148
Direct: (406)444-2040
TTY: (406)444-3246
http://www.csi.mt.gov/
Nebraska Department of Insurance
The Terminal Building
941 "O" Street
Suite 400
Lincoln, NE 68508
Toll Free: (800)234-7119
Direct: (402)471-2201
Fax: (402)471-4610
http://www.nol.org/home/NDOI/
Nevada Department of Insurance
Nevada Department of Business and Industry, Division of Insurance
2501 East Sahara Avenue, Suite 302
Las Vegas, NV 89104
Toll Free: (888)872-3234
Direct: (702)486-4009
Fax: (702)486-4007
insinfo@doi.state.nv.us
http://doi.state.nv.us/
New Hampshire Department of Insurance
New Hampshire Insurance Department
21 South Fruit Street, Suite 14
Concord, NH 03301-7317
Toll Free: (800)852-3416
Direct: (603)271-2261
TTY: (800)735-2964
Fax: (603)271-1406
requests@ins.nh.gov
http://www.nh.gov/insurance/
New Jersey Department of Insurance
New Jersey Department of Banking and Insurance
20 West State Street
PO Box 325
Trenton, NJ 08625
Toll Free: (800)446-7467
Direct: (609)292-7272
Fax: (973)648-4325
http://www.state.nj.us/dobi/index.html
New Mexico Department of Insurance
New Mexico Public Regulation Commission, Division of Insurance
Public Regulation Commission, Insurance Division
1120 Paseo De Peralta
P.O. Box 1269
Santa Fe, NM 87504-1269
Toll Free: (888)427-5772
Direct: (505)827-4601
Fax: (505)827-4734
http://www.nmprc.state.nm.us/insurance/index.htm
New York Department of Insurance
New York Department of Financial Services
One State Street
New York, NY 10004-1511
Toll Free: (800)342-3737
Direct: (212)480-6400
consumers@ins.state.ny.us
http://dfs.ny.gov/insurance/dfs_insurance.htm
North Carolina Department of Insurance
1201 Mail Service Center
Raleigh, NC 27699-1201
Toll Free: (800)546-5664
Direct: (919)807-6750
http://www.ncdoi.com/
North Dakota Department of Insurance
North Dakota Insurance Department
North Dakota Insurance Department
600 East Boulevard Avenue
Bismark, ND 58505-0320
Toll Free: (800)247-0560
Direct: (701)328-2440
TTY: (800)366-6888
Fax: (701)328-4880
insurance@nd.gov
http://www.nd.gov/ndins/
Ohio Department of Insurance
50 W. Town Street, Third Floor - Suite 300
Columbus, OH 43215-1067
Toll Free: (800)686-1526
Direct: (614)644-2658
TTY: (614)644-3745
Fax: (614)644-3743
http://www.insurance.ohio.gov/
Oklahoma Department of Insurance
Oklahoma Insurance Department
Five Corporate Plaza
3625 NW 56th, Suite 100
Oklahoma City, OK 73112-4511
Toll Free: (800)522-0071
Direct: (405)521-2828
Fax: (405)521-6635
http://www.ok.gov/oid/
Oregon Department of Insurance
Oregon Department of Consumer and Business Services, Insurance Division
P.O. Box 14480
Salem, OR 97309-0405
Toll Free: (888)877-4894
Direct: (503)947-7980
Fax: (503)378-4351
cp.ins@state.or.us
http://www.cbs.state.or.us/ins/
Pennsylvania Department of Insurance
Pennsylvania Insurance Department
Pennsylvania Insurance Department
1326 Strawberry Square
Harrisburg, PA 17120
Toll Free: (877)881-6388
Direct: (717)787-2317
TTY: (717)783-3898
Fax: (717)787-8585
http://www.insurance.pa.gov
Rhode Island Department of Insurance
Rhode Island Department of Business Regulation, Division of Insurance Regulation
1511 Pontiac Avenue
Providence, RI 02920
Direct: (401)462-9617
Fax: (401)462-9602
InsuranceInquiry@dbr.state.ri.us
http://www.dbr.state.ri.us/divisions/insurance/
South Carolina Department of Insurance
P.O. Box 100105
Columbia, SC 29202
Direct: (803)737-6160
Fax: (803)737-6205
info@doi.sc.gov
http://www.doi.sc.gov/
South Dakota Department of Insurance
South Dakota Department of Labor & Regulation, Division of Insurance
445 East Capitol Avenue
Pierre, SD 57501
Direct: (605)773-3563
Fax: (603)773-5369
insurance@state.sd.us
http://dlr.sd.gov/insurance/default.aspx
Tennessee Department of Insurance
Tennessee Department of Commerce and Insurance, Insurance Division
Tennessee Department of Commerce and Insurance
500 James Robertson Parkway
Davy Crockett Tower
Nashville, TN 37243-0565
Toll Free: (855)809-0069
Direct: (615)741-3805
CIS.Complaints@tn.gov
http://www.tn.gov/insurance/
Texas Department of Insurance
Texas Department of Insurance
333 Guadalupe
Austin, TX 78701
Toll Free: (800)578-4677
Direct: (512)463-6169
PIO@tdi.state.tx.us
http://www.tdi.texas.gov/
Utah Department of Insurance
Utah Insurance Department
3110 State Office Building
Salt Lake City, UT 84114-6901
Toll Free: (800)439-3805
Direct: (801)538-3800
TTY: (801)538-3826
Fax: (801)538-3829
http://www.insurance.utah.gov/
Vermont Department of Insurance
Vermont Department of Financial Regulation
89 Main St.
Montpelier, VT 05620-3101
Direct: (802)828-3301
dfr.insuranceinfo@state.vt.us
http://http://www.dfr.vermont.gov/
Virginia Department of Insurance
Virginia State Corporation Commission, Bureau of Insurance
P.O. Box 1157
Richmond, VA 23218-1157
Toll Free: (800)552-7945
Direct: (804)371-9741
BureauofInsurance@scc.virginia.gov
http://www.state.va.us/scc/division/boi/index.htm
Washington Department of Insurance
Washington State Office of the Insurance Commissioner
P.O. Box 40255
Olympia, WA 98504-0255
Toll Free: (800)562-6900
Direct: (360)725-7009
TTY: (360)407-0409
Fax: (360)586-2018
CAP@oic.wa.gov
http://www.insurance.wa.gov/
West Virginia Department of Insurance
West Virginia Offices of the Insurance Commissioner
P.O. Box 50540
Charleston, WV 25305-0540
Toll Free: (888)879-9842
Direct: (304)558-3386
TTY: (800)435-7381
Consumer.Service@wvinsurance.gov
http://www.wvinsurance.gov
Wisconsin Department of Insurance
Wisconsin Office of the Commissioner of Insurance
Office of the Commissioner of Insurance
125 South Webster Street
Madison, WI 53703-3474
Toll Free: (800)236-8517
Direct: (608)266-3585
TTY: (608)266-3586
ocicomplaints@wisconsin.gov
http://www.oci.wi.gov/
Wyoming Department of Insurance
106 East 6th Avenue
Cheyenne, WY 82001
Toll Free: (800)438-5768
Direct: (307)777-7401
Fax: (307)777-2446
wyinsdep@state.wy.us
http://www.doi.wyo.gov

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